Patient Services Rep - Days

INTEGRIS Health Medical Group Grove Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Rep in Grove, OK. In this position, you'll work 8:00am to 5:00pm Monday-Friday with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today, and learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. Those who apply by 12/31/2024, may qualify to receive a sign-on bonus of $1,000. We invite you to join us as we strive to be The Most Trusted Partner for Health.

The Patient Services Representative Senior acts as a mentor to new entry-level Patient Services Representatives and is responsible for ensuring the integrity of clinic data and patient information, answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.

INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.

• 3 years experience in a health care setting to include both interpersonal & telephone customer services
• Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred * Knowledge of Microsoft Office
• Must be able to communicate effectively in English (Verbal/Written)

IMG Float Pool:

• This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.

IMG Clinics:

• For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire