Product Manager - Access Management

We are looking for a self-starter, customer obsessed, curious, and empathetic product manager who enjoys discovering the customer requirements, innovating on their behalf, and developing experiences that raise the bar for security. You will be part of the core access management team that is responsible for Okta's Single Sign On and Multifactor offerings used by almost all of our customers. You will be the voice of the customer and responsible for driving a product roadmap that focuses on helping customers achieve end to end phishing resistance. You will have the responsibility of inventing on behalf of our customers and advocating for their needs throughout design, build, and launch. This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company.

A day in the life of this Product Manager

On a daily basis, you'll have a chance to work with everyone who makes access management successful, including senior leadership, engineers, business and sales experts, marketing, advocates, data scientists, content writers, and more. You will meet with customers to understand our core strengths and weaknesses. You will synthesize that feedback and other industry knowledge, with business and service data, to create strategies and test hypotheses. As someone central to the success of Okta's access management, people will look to you on a regular basis to solve problems and help the broader customer base. To develop that expertise, you'll constantly be looking to learn by reaching out to other experts within Okta. Our customer personas are Okta administrations and technical decision makers, so you will be using technical documentation, product demos, to understand problems and communicate solutions.

Responsibilities

• Collaborate with engineering, design and research teams to define and document user stories and use-cases to guide product development.
• Define and execute product roadmap and prioritize features for Access Management
• Collaborate with product marketing and developer relations to support the creation of messaging and content and enable the sales team.
• Conduct research and analysis to identify customer needs and pain points, and use this information to inform innovation, product decisions and prioritization
• Develop, research, and clearly communicate product strategies across different levels of stakeholders and leadership chain
• Collaborate with global cross-functional teams, including engineering, field teams, tech partnerships, and marketing, to ensure the successful launch and adoption of Okta integrations.
• Define and communicate product requirements, including features, user experience, and technical specifications, to engineering teams.
• Leverage product data to continually get smarter about how to improve our existing products, and work across the business to drive adoption and success
• Track industry trends and think strategically to develop solutions that are differentiated from the competition
• Be the subject matter expert for your product area and help enable your counterparts in the core product, Marketing, and tech partnerships teams.

Required:

• 3-5+ years of Technical Product Management experience in enterprise scale SaaS products, Identity and Access management or comparable relevant experience.
• Experience building or product managing the feature areas for enterprise platform ecosystems/services.
• Strong communication (presentation, verbal and written) and collaboration skills. You easily work with customers and colleagues across different functions and backgrounds.
• Demonstrated business results from products, features or capabilities you have shipped.
• Strong analytical, problem-solving, and decision-making skills. You can produce solid action plans from often incomplete, conflicting or ambiguous inputs.
• Passion for Okta's huge opportunity and growth potential, and general thirst for learning with an ability to go broad and deep across business and technical contexts.
• BS in Computer Science, Computer Engineering or technical degree that allows you to rationalize and influence technical design decisions.

Preferred:

• Familiarity with Identity and Access management protocols and products
• Advanced degree in technical or business field
• Experience across the product management lifecycle for enterprise products or services, integration considerations surfaced in the user experience in particular
• Experience with creating requirements for security focused customers

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