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Back to search resultsHelp Desk Technician
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![]() United States, Illinois, Scott Air Force Base | |
![]() South Dr. (Show on map) | |
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JOB DESCRIPTION Position: Help Desk Technician Position Summary: Our company is seeking a Help Desk Technician to provide support for the production environments and possess working knowledge of the fundamental operations of relevant software, hardware, and networks for the production systems. The position requires experience in call-tracking applications and training in customer service. Remedy is currently used as the trouble ticket tracking system. HQ AMC's mission is to provide integrated Command, Control, Communications, and Computer Information (C4I) systems and manage strategic C4I resources in support of AMC's global air mobility mission. HQ AMC requires technical and support task services that enable the operational functionality and readiness state of the systems, infrastructure, and services that satisfy the HQ AMC mission for the Mobility Air Force (MAF) C2 Business Systems, projects, applications, and infrastructures. Clearance Requirement: Active DoD - Secret DUTIES AND RESPONSIBILITIES:
COMPETENCIES:
Education and Certification Requirements:
Background and Experience:
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Employment Opportunity Veterans/Disabled |