D365 Application Specialist

D365 Application Specialist

Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we innovate for individuals and develop the world's most advanced assistive solutions.

At Permobil, the people who use our products come first. Our purpose is to create advanced assistive solutions that make the lives of adults and children living with disabilities more enriching. Our people are passionate about pushing the boundaries of technology to deliver innovations that improve lives. We are a sustainable and responsible business committed to continuous improvement, and our customers can trust us to provide market-leading solutions driven by insights-based clinical data. We are seeking a
skilled and motivated D365 Application Specialist with a strong focus on Sales
operations and expertise in Finance & Operations (F&O), CRM, Power
Platform, and Field Apps. In this role, you will drive the integration,
configuration, and optimization of D365 solutions to improve sales processes,
enhance customer relationships, and optimize field and finance operations. You
will work closely with sales teams, operations, and our internal IT team to
design, deploy, and maintain solutions that streamline business workflows and
increase efficiency.

Support with planning and execution of Microsoft D365 implementations according to the target architecture rollout plan
Act as the primary expert on Microsoft Dynamics 365 applications, providing support and ensuring that the platform aligns with Permobil's D365 template
Configure and customize Dynamics 365 CRM functionalities to enhance sales processes and provide actionable insights
Design and implement end-to-end business processes that span from initial sales quotes to order fulfillment and billing in F&O, ensuring accuracy, efficiency, and data consistency
Lead the configuration, customization, and deployment of all D365 related applications, ensuring successful integrations with Finance & Operations, CE, and our storefront
Continuously monitor, optimize, and troubleshoot system performance, ensuring that all modules work seamlessly together to meet Permobil's needs
Create and maintain clear documentation, including user guides, process flows, and system configuration details to ensure proper knowledge transfer and user adoption
Gather feedback from end-users to identify areas for improvement in D365 CRM, F&O, and Field Service modules, and work with product teams to suggest and implement enhancements
Stay updated on industry best practices and trends in F&O, CRM, sales automation, field service, and the Power Platform to provide innovative solutions and maintain competitive advantage
Proactively identify opportunities for significant operational process or system level product improvements
Interact with stakeholders, identify their needs and provide guidance in their specific system functions
Provide technical guidance and coaching to developers
Evaluate the possibilities of using off-the-shelf products, in-house developed products or outsourced to third-parties. In collaboration with business owner, select the best option and document the final solution clearly and effectively to produce detailed functional specifications that can be handed over to the development team or selected third party
Support and guide projects with solutions and provide information about impacts and costs
Understand dependencies to projects and business priorities
Collaborate with other specialists and architects to align with target architecture and frameworks
Participate in projects and activities related to the area
Ensure that all contracts with suppliers support the needs of the business, and that all suppliers meet their contractual commitments

Requirements:
Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field
5 + years' experience from working as a D365 Application Specialist or similar role
Strong focus on Sales operations and expertise in Finance & Operations (F&O), CRM, Power Platform, and Field Apps.
Strong proficiency in configuring and customizing solutions in D365 applications
Proficiency in data analysis and reporting tools within D365
Experience with Azure services and data integrations between D365 modules and third-party applications
Knowledge of the business process related to the area
Excellent problem-solving skills and attention to detail
Strong communication skills, both verbal and written
Ability to work independently and collaboratively in a fast-paced environment
Travel up to 20% including domestic and international

Why Permobil is a great next step for you!

1. You'll make a difference. Every day

Everything we do leads to understanding and improving the lives of our users. Through our evidence-based innovation, we make a difference to people's lives.

2. You'll make your mark as part of our future

We collaborate with colleagues across borders to Innovate for Individuals. The impact you make personally could lead change around the world.

3. You'll feel welcome from day one

We're known for being great colleagues, who are collaborative, fun and at the cutting-edge. Everyone in the Permobil family cares as much as you do about making a positive difference.

4. You can have a lifestyle you love

you're always close to nature, yet never far from civilization. We want everyone who works for us to have a lifestyle they love - at work and beyond.

Who you are
You are passionate, innovative, and ambitious.
You want to make a difference for others and feel fulfilled when you can see
the link between the work you do and positive improvements in the lives of
others. You search out opportunities and are prepared to go off the beaten
track to chase your dreams. You don't follow the herd - you find new ways of
working and go where you see potential to make your mark. You are a pioneer, a
revolutionary, a game-changer and you are who we're looking for.

Information
Please apply via our career page. We will
conduct selection continuously so send us your application today!

For information regarding Permobil's Privacy Notice, please visit privacy.permobil.com

At Permobil, diversity fuels our innovation in creating life-changing mobility solutions. We embrace the unique talents and perspectives of individuals from all backgrounds to drive our mission forward. Join Permobil and be part of a team where diversity is not just valued, but essential to our success in delivering personalized mobility solutions.

Regarding positions located in the US:
Permobil is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

Please respect that we do not wish recruitment assistance or advertising, we decline calls from recruitment and advertising providers.

More about Permobil

Permobil founder Dr. Per Udden believed that helping people achieve the greatest level of independence is a basic human right and, for over 50 years, Permobil has held fast to that belief. Permobil is a global leader in advanced rehabilitation technology, passionate about better understanding our users' needs and improving their quality of life through state-of-the-art healthcare solutions. Today, those solutions include power wheelchairs, seating and positioning products, power assist, and manual wheelchairs.

Permobil is part of Patricia Industries, a subsidiary of Investor AB, and is headquartered in Sweden. Permobil has 1900 team members in more than 18 countries around the world. For more information regarding the company's storied history and complete product line, visit permobil.com.