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Account Logistics Coordinator

MRA-The Management Association
$18.00-$ 22.00
United States, Wisconsin, Milwaukee
Nov 15, 2024
About:
MRA is assisting a member in a confidential search for an Account Logistics Coordinator. They lead the industry with innovative and customizable IT solutions, which provide a seamless flow of information and give our growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, our unique shareholder management model enables you to benefit from Global implementation experience and expertise across all industry sectors, coupled with vital in-country knowledge and service at the local level.
Position:
Account Logistics Coordinator
Summary:
We are looking to hire an Account Logistics Coordinator (ALC) who will be responsible for coordinating logistics transactions in a fast-paced and challenging industry. Account Logistics Coordinators are the main logistics and communication liaisons between the company and its clients.
Responsibilities


  • Maintain effective computer literacy
  • Effectively manage phones, Answering, forwarding, etc.
  • Effectively manage emails; Respond to internal and external customer inquiries quickly and accurately
  • Receives requests from clients and converts them into transactions using our databases.
  • Follow-up on items to ensure client satisfaction
  • Completes, documents, and tracks requests to ensure complete and on-time movements.
  • Coordinates and addresses transportation activities
  • Maintains accurate records of asset locations for clients.
  • Provide shipping quotes and concerns by negotiating rates with our Agents and Carriers.
  • Ensure signed rate quotes are received from customers
  • Assesses and responds to issues, errors, complaints, damage, or non-compliance.



Qualifications

  • Excellent computer skills including the ability to use specific PC applications, Microsoft Outlook, Word, Excel, PowerPoint, Access, Google Chrome, and Google Docs
  • High school diploma required; college degree preferred
  • Excellent interpersonal, verbal, and written communication skills
  • Excellent problem-solving skills
  • Precise, ability to prioritize quickly
  • Creative thinking, Multitasking, and Detail Oriented
  • Ability to work in a team and independently
  • Ability to work well under pressure in a very fast-paced, detail-oriented role
  • General knowledge of transportation and logistics preferred

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