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Wireless Support Assistant

Johns Hopkins University
United States, Maryland, Baltimore
Nov 16, 2024

IT@JH Networking, Telecom and Data Center is seeking a Wireless Support Assistant who will provide assistance to the Information Technology at Johns Hopkins Wireless team.

Specific Duties & Responsibilities

The Johns Hopkins Wireless Team has a significant amount of surveys and fleet replacements tasks to complete while large number of students are not on campus. The person filling this role will assist with,

  • Fleet replacement working directly with Network Engineers.
  • Learning how to conduct wireless surveys using Ekahau.
  • Learn basic network functions for routing and switching.
  • Learning RF coverage, inhibiters, AP design, and client/device troubleshooting.

Specific Physical Requirements for the Job

  • Ability to stand/walk for long periods of time.

Work Location

  • 100% onsite; JHU Homewood Campus.


Minimum Qualifications
  • High School Diploma or graduation equivalent required.
  • Some experience required.


Preferred Qualifications
  • Computer experience.
  • Technical training on devices, networking or wireless technology.

Classified Title: Computer Support Assistant
Job Posting Title (Working Title):Wireless Support Assistant
Role/Level/Range: ATO 37.5/02/OC
Starting Salary Range: $15.70 - $25.25 HRLY (Commensurate with experience)
Employee group: Casual / On Call
Schedule: Mon-Fri 8:30am-5:00pm
Exempt Status:Non-Exempt
Location:Homewood Campus
Department name: IT@JH Networking, Telecom and Data Ctr
Personnel area: University Administration

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