Application Specialist

This is a full time position at Waste Connections, Inc. The position will be primarily responsible for management and support of all external and internal applications including design, development, content management and associated functionality. This position is a member of the Operations Applications Information Systems group and will be part of the Conversion Team.

Job Description Summary:

Analyze science, engineering, business, and other data processing problems to implement and improve computer systems. Analyze user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. May analyze or recommend commercially available software.

Are you positive, upbeat, self-driven, and have to be busy all the time? Are you as comfortable interacting with people at the top of the ladder as at the bottom of the ladder? Do you long for an interactive, fun, and casual yet professional workplace? If you answered yes to all of these questions, join our IS team in The Woodlands, TX as a Software Application Specialist and Trainer.

The role of the Application Specialist - Trainer is to manage successful software conversions for our field sites across the US and Canada. Our trainers work hand-in-hand with the field training customer service representatives, managers and accounting professionals how to use our proprietary software systems. The successful Applications Trainer must be prepared to learn the intricacies of the garbage industry and be a subject matter expert when interacting with the field. Trainers will need to become authorities in different training styles - online, one on one and in a classroom environment.

PRIMARY RESPONSIBILITIES

• Provide training and support to users of Waste Connections Route Manager program

• Be a strong contributor to the success and goals of the Conversion and Applications Team

• Manage support tickets that pertain to Route Manager

• Assume additional responsibilities as required

• This position will require up to 50% domestic travel

QUALIFICATIONS

• BA or BS degree or 1 year technical training experience

• Database and SQL knowledge a plus

• Working knowledge of Crystal Reports is a plus

What's In It for You?

You will be joining a team environment and colleagues who embrace a "work hard, play harder" culture. Our compensation package is competitive and comes with excellent benefits, including medical, dental, vision, flexible spending account, long term disability, life insurance and a 401(k) retirement plan. You'll also be associating yourself with a company that likes to lead by example, through a strong presence in our local communities, charitable giving, sustainability initiatives and more.

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.