Food & Beverage Manager
Reports To: Director of Food & Beverage, position is Exempt
WHO WE ARE
Hotels done differently. It's not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates' pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.
The MC Hotel is part of Marriott's Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.
The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE
The
Food and Beverage Manager is responsible for overseeing the daily operations of all food and beverage outlets within the hotel, ensuring high-quality service, maintaining operational efficiency, and contributing to guest satisfaction. This includes managing hotel restaurants, bars, room service, catering, and event banquets. The role also involves monitoring financial performance, managing staff, coordinating with the culinary team, and ensuring compliance with health and safety regulations. The Food and Beverage Manager ensures that all aspects of the hotel's food and beverage offerings align with brand standards, enhance the guest experience, and meet profitability goals.
WHAT YOU WILL DO
Hotel Food and Beverage Operations Management:
- Oversee the operation of all food and beverage outlets in the hotel, including in-house restaurants, lounges, bars, room service, and banquets.
- Ensure that service standards, quality, and cleanliness are maintained at all times across all outlets.
- Monitor and improve the efficiency of food and beverage service, from guest check-in to check-out, ensuring smooth transitions between shifts.
Guest Experience & Satisfaction:
- Maintain a high standard of guest service across all food and beverage outlets to enhance the overall guest experience at the hotel.
- Address and resolve guest complaints or special requests promptly and professionally.
- Collaborate with the front desk and guest services teams to ensure seamless integration of food and beverage services with other hotel offerings.
Staff Supervision & Development:
- Lead, train, and manage food and beverage department staff, including restaurant servers, bartenders, cooks, and banquet servers.
- Ensure staff adhere to hotel standards for service, grooming, and behavior.
- Implement ongoing training programs focused on customer service, upselling, and hotel procedures.
- Conduct regular staff performance evaluations and encourage professional development through feedback and coaching.
Financial Management & Budgeting:
- Develop, implement, and manage the department's budget, including tracking revenue and expenses.
- Monitor food and beverage costs, labor costs, and other operational expenses to ensure they stay within budgetary guidelines.
- Create and implement strategies to enhance revenue while controlling costs, including pricing strategies, cost reductions, and promotions.
- Analyze financial reports and work with senior management to optimize profitability.
Inventory Management & Procurement:
- Oversee the ordering, inventory, and storage of food, beverages, and supplies in compliance with hotel standards and health regulations.
- Establish relationships with suppliers and negotiate contracts for cost-effective purchasing.
- Ensure the quality and freshness of all food and beverage items and manage inventory levels to minimize waste.
Health, Safety, & Compliance:
- Ensure all food and beverage operations comply with local health, safety, and sanitation regulations, including food safety standards.
- Conduct regular inspections of kitchen, dining areas, and storage rooms to ensure cleanliness and safety.
- Ensure that staff are trained in health and safety protocols, including food handling, alcohol service, and emergency procedures.
Event Planning & Banquet Operations:
- Collaborate with the sales and events teams to manage catering, banquets, and private events held at the hotel.
- Ensure the coordination of food and beverage services for weddings, conferences, meetings, and other events, ensuring the highest level of service.
- Manage the setup and breakdown of events, ensuring proper execution according to guest specifications.
Marketing & Promotion:
- Work with the marketing team to promote the hotel's food and beverage offerings, including creating special promotions, events, or seasonal menus to drive sales.
- Support hotel-wide marketing initiatives, such as guest loyalty programs or dining packages, to increase guest engagement and revenue.
WHAT YOU WILL NEED
- Education: Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or related field (preferred).
- Experience: At least 3-5 years of experience in food and beverage management in a hotel, resort, or large-scale hospitality environment.
- Knowledge: Extensive knowledge of food and beverage operations, hotel services, budgeting, and cost control. Familiarity with hotel management software and point-of-sale (POS) systems.
- Skills: Strong leadership, communication, and interpersonal skills. Ability to multitask in a high-pressure environment and manage large teams.
- Certifications: Food Safety and Handling certification (as required by local health regulations). Alcohol Service certification (e.g., TIPS) may be required.
WORK ENVIRONMENT
- This role operates in a fast-paced hotel environment with multiple outlets and events occurring simultaneously.
- The Food and Beverage Manager will work flexible hours, including evenings, weekends, and holidays, to accommodate hotel operations.
- The position may require standing for extended periods and the ability to move between various hotel locations (kitchen, dining areas, event spaces).
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve.
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Aparium Hotel Group
Nov 21, 2024 