Store Leader
 Tapestry, Inc. | |
 United States, California, Gilroy | |
 Nov 24, 2024 | |
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Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home decor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles. Kate Spade New York is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. VisitOur People page to learn more about Tapestry's commitment to equity, inclusion, and diversity Job Title: Store Leader (Manager) Primary Purpose: The successful individual will leverage their proficiency in retail to... Client & Service Expert: * Development of business driving initiatives that build a repeat business or that attracts a new customer. * Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate. * Ensure all associates and leadership complete the sales training program and develops strong product knowledge across all categories. * Model and supervise the selling environment, provide consistent coaching on sales training process in order to ensure the highest level of customer service and sales. Leadership Presence/Steward of Talent: * Achieve financial success through improvement of measurable statistics that positively impact the store performance. * Hire, train and motivate a qualified sales team that effectively represents and communicates the kate spade new york brand to our customers. * Provide specific development for the assistant manager and supervisor by assigning accountabilities and training with consistent follow-up and feedback. * Perform annual performance evaluations with quarterly review of employee goals. * Network and create positive relationships in the community that result in business generation, awareness of the kate spade new york brand and builds a bench strength of qualified candidates to fill key open positions. * Attend, on average, two annual company management meetings. Building Brand Equity: * Understand and able to communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the sales team and customer. * Ensure visual merchandising directives are implemented efficiently as per direction and visual standards are maintained at all times. * Analyze and react to business trends regarding assortment, communicating sell-through, stock levels, opportunities to increase sales. * Communicate to District Leader customer feedback and quality issues in order to improve customer service and sales. Operational Excellence: * Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility. * Conduct regular store meetings to ensure accurate and consistent communication with employees. * Maintain payroll budget and weekly hours to ensure appropriate sales floor coverage by reviewing store schedule and adjusting as necessary to meet the needs of the business. * Supervise operational responsibilities to ensure the timely and accurate processing of all markdowns, transfers, damages, shipping and receiving in order to maintain the integrity of the inventory. * Oversee loss prevention policies and procedure to be 100% compliant. The accomplished individual will possess... * Professional sales development and exceptional interpersonal skills * Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our client base * Ability to analyze selling reports, identify business trends and react quickly to the needs of the business * Comfortable in making decisions and mediating conflict within a team-environment * Proficient in windows-based software such as excel, word and outlook An outstanding professional will have... * Minimum 3 years management experience in luxury goods or a comparable retail environment * College degree preferred * Prior luxury goods experience preferred Physical requirements... * Available to work store schedule, as needed, including evenings and weekends * Standing for extended periods of time * Able to safely lift boxes up to 40 pounds * Comfortable climbing ladders Our Competencies for All Employees
Our Competencies for All People Managers
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Americans with Disabilities Act (ADA) Visit Kate Spade at www.katespade.com. Work Setup BASE PAY RANGE $31.75 TO $47.50 Hourly | |