Job Title:
Onsite Desktop Support Technician
Location:
Princeton, IN
Job Type:
Contract temp to perm 6 month conversion
Job Summary:
The Onsite Desktop Support Technician will be responsible for providing technical assistance and support to end-users at our office location. This role involves troubleshooting hardware and software issues, setting up and maintaining computer systems, and ensuring optimal performance of all desktop environments.
Key Responsibilities:
- Provide onsite technical support for desktop and laptop computers, including hardware and software troubleshooting.
- Install, configure, and maintain operating systems, applications, and peripheral devices.
- Respond to and resolve support tickets in a timely manner, ensuring minimal disruption to users.
- Assist with network connectivity issues and collaborate with the IT team to resolve complex problems.
- Perform regular system maintenance, updates, and backups.
- Educate users on best practices for computer usage and security.
- Document all support activities and maintain accurate records of hardware and software inventory.
- Assist with the setup and support of audiovisual equipment for meetings and presentations.
- Participate in IT projects and initiatives as needed.
Qualifications:
- Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
- Proven experience in desktop support or a similar role.
- Strong knowledge of Windows and Mac operating systems.
- Familiarity with network protocols and troubleshooting techniques.
- Excellent problem-solving and communication skills.
- Ability to work independently and manage multiple tasks simultaneously.
- Customer-oriented with a focus on delivering high-quality support.
Preferred Skills:
- Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar.
- Experience with remote support tools and ticketing systems.
- Knowledge of Active Director best practic
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit
https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
YOH Services LLC
Nov 25, 2024