Chief Operating Officer, PHIEA

Are you ready to lead a mission-driven organization at the forefront of transforming healthcare access, driving operation excellence, and helping the uninsured secure the coverage they need? Do you have experience in the health insurance realm and its existing regulations, rules, and laws? If you are looking for a rewarding opportunity to make a significant impact at one of the largest state-based marketplaces, apply today!

This position oversees the core Exchange operations functions and advise the Executive Director in establishing and implementing Pennie's strategic and programmatic priorities. This position is responsible for improving operational effectiveness and efficiency for the agency through process improvement, necessary operational controls, team development, vendor management, and proactive communication across the agency. This position manages the Information Technology, Policy, Operations, and Project Management teams. The core objective of this role is to ensure high-performing operations that promote a positive and consistent end-to-end consumer experience that furthers the organization's mission, vision, and annual goals.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may be expected to work from home (telework) full-time. You must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Eight years of professional experience in health coverage programs with direct experience in at least two of the following areas: policy, information technology, project management, or operations, which includes three years in a managerial capacity, and a bachelor's degree; or
• Any equivalent combination of experience and training, which includes three years of managerial experience in policy, information technology, project management, or operations.

Additional Requirements:

• Pennsylvania residency is required.
• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Experience with Pennie
• Experience with Affordable Care Act (ACA) federal or state-based exchanges and/or Health Insurance companies

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.