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Billing Representative I-Patient Financial Services

NorthShore University HealthSystem
paid time off, tuition reimbursement
United States, Illinois, Skokie
4901 Searle Parkway (Show on map)
Jan 21, 2025

Position Highlights:

  • Position: Billing Rep I
  • Hourly Pay Range: $19.89-$28.84/hour. The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
  • Location: Skokie, IL
  • Full Time
  • Hours: Monday-Friday, [hours and flexible work schedules]

A Brief Overview:
As a Billing Representative I, you will play a vital role in the billing and reimbursement process. You will be responsible for accurately processing and submitting insurance claims, addressing patient billing inquiries, and collaborating with internal teams to optimize revenue collection.

What you will do:

  • Prepare and submit insurance claims for medical services provided.
  • Ensure claims are submitted in compliance with insurance guidelines and hospital policies.
  • Verify patient demographic and insurance information/coverage for accuracy and before services are rendered.
  • Determine the extent of insurance coverage for specific treatments or procedures.
  • Communicate with patients and insurance companies to resolve coverage issues.
  • Accurately post payments received from insurance companies and patients.
  • Reconcile payments with billed amounts and identify discrepancies. Assist in the appeals process for denied claims.
  • Process refunds when necessary.
  • Respond to patient inquiries regarding their bills with professionalism and empathy.
  • Explain billing statements and assist patients in understanding their financial responsibilities.
  • Collaborate with patients and teams to address billing concerns.
  • Analyze and address claim denials by identifying the root causes.
  • Assist in the appeals process for denied claims.

What you will need:

  • Associates Degree Health Administration Required
  • Previous experience in medical billing and claims processing is preferred but not required; training will be provided.

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor

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