Care Coordinator

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra seeks Care Coordinators to join our growing team.

Job Summary:

Provides field-based care coordination outreach activities to support care management program delivery to identified beneficiaries to develop, implement, and monitor person centered service plans. Collaborate with beneficiaries and their identified treatment team to ensure needed services are delivered appropriately and address any barriers to access.

*Positions are hybrid within the State of Arkansas. We are hiring one Care Coordinator in each of the following regions: Northeast AR, Northwest AR, North Central AR, and Central AR.

Job Responsibilities:

• Ensures the responsible delivery of comprehensive services to beneficiaries enrolled in care coordination
• Conducts initial assessments of services of each assigned beneficiary
• Develop and monitor Person Centered Service Plans (PCSP) for each beneficiary on assigned caseload
• Engage and collaborate with home and community-based providers, caregivers, and community resource providers to contribute to PCSP as needed
• Facilitate and participate in annual treatment team meetings/reviews to develop and review PCSP
• Maintain at least monthly phone contact and quarterly in person/face to face engagement with assigned beneficiary/legal guardians to monitor progress with PSCP and service delivery
• Document all care coordination activities within contract timeframes
• Regular travel to treatment team meetings, and beneficiary visits
• Maintain a secure home office environment
• Adhere with all relevant Care Coordination and Acentra Health policies and procedures as well as contractual requirements

Required Qualifications/Experience:

• Bachelor's degree in social science or health-related field
• Minimum of two years current experience in care coordination (field environment preferred)
• Minimum of one year of recent experience in clinical environment, preferably in field delivery, working with individuals with developmental or intellectual disabilities or with behavioral health beneficiaries

Preferred Qualifications/Experience:

• Experience working with adults with behavioral health and/or Intellectual disabilities
• Public sector experience: Medicaid
• Knowledge of principles, ethics, and precepts of care management service delivery
• Knowledge of customer service principles
• Knowledge of medical terminology
• Knowledge of regulatory and accreditation standards
• Strong field and telephonic interviewing skills
• Strong computer skills, e.g. care management applications, Internet/Web, Microsoft Office (Word, Excel, Access)
• Ability to demonstrate purposeful and outcomes directed critical thinking within daily operational activities
• Ability to receive verbal and written feedback in a professional manner and implement performance and productivity improvements as needed
• Ability to interpret real-time and historical information to inform delivery on overall accountabilities

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Compensation

The pay range for this position is $17.33-29.80 per hour.

"Based on our compensation philosophy, an applicant's placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."