Coor- Service Response - 36 Hours per Week - Rotating Shifts - Detroit

Henry Ford Health System
United States, Michigan, Detroit
Jan 21, 2025
GENERAL SUMMARY: Under minimal supervision, coordinates responses to service requests received by phone. Performs several clerical duties such as typing, data entry, generating service request, record keeping, filing, scheduling, coordinating projects and service requests, distributing mail, operating computer business applications and other standard business office equipment. Processing information in a timely manner and follow up with the requesting customers. Monitors critical alarms, fire alarms and key distribution. EDUCATION/EXPERIENCE REQUIRED: High School diploma or G.E.D. One to two years related experience required. Must have experience with Microsoft Office and other software packages. Good communication, motivational, organizational and problem-solving skills required. Must be able to read, write, and speak English at a level, which allows the safe and efficient performance of the job. Must pass physical examination as required by HFHS, which includes a drug screen. Must provide proof of legal status to work. After initial training, demonstrate ability to utilize supplies, tools, and equipment properly including but not limited to: telephones, digital scanning devices and digital paging devices. Additional Information Organization: Henry Ford Hospital - Detroit Main Campus Department: Service Response Center Shift: Rotating Union Code: Not Applicable