Quality Improvement Specialist, Mid

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Acentra Health is looking for a Mid-level Quality Improvement Specialist to join our growing team.

Summary:

The purpose of this position is to support project teams in achieving their objectives and ensures effective project execution. Offering valuable guidance and expertise, the specialist helps team members adhere to the project plan for successful outcomes.

Job Summary and Responsibilities:

• Facilitates and leads improvement projects in the Internal Quality Improvement Program (IQIP)
• Responsible for helping to create Lean/Six Sigma monitoring reports which include data trends and analysis using Microsoft Office 365 apps and automation tools where possible while coordinating with the appropriate team members to ensure compliance with contract deliverables, critical indicators (CI), and process efficiencies
• Works closely with team members to establish timelines, drive projects, and maintain process improvement strategies that reflect Lean/Six Sigma concepts
• On a monthly basis, prepares and provides data analysis of Key Performance Indicators (KPIs) to Senior Management and contracting officer representatives
• Provides guidance and expertise to project teams and continuous improvement oversight to team members by monitoring individual project plans, offering mitigation plans and solutions when potential threats/risks are identified, and suggesting improvement strategies, efficiencies, and automation options
• Responsible for assisting and monitoring Root Cause Analysis (RCAs) and any other Quality Improvement activities conducted as required for assigned contracts by team members and identify automated solutions when possible
• Provides support and guidance to team members during weekly meetings with internal customers
• Assists as needed in the development and implementation of quality improvement plans
• Responsible for maintaining documented standards of performance and identifying all deviations from the quality improvement plan
• Maintains working knowledge of the current contract and deliverables to ensure compliance
• Assists in the development of Lean/Six Sigma process improvement tools that will produce quantitative and qualitative data and findings to validate compliance and competence
• Suggest opportunities for automation based on knowledge of quality improvement models and methods (e.g., rapid cycle improvement, quality measurement and reporting, plan-do-study-act, DMAIC)
• Facilitates quality activities, provides continuous improvement consulting services to internal customers, employs knowledge of performance improvement strategies, principles, methodology, techniques, and data analysis

Required Qualifications/Experience:

• Bachelor's degree required
• Requires 3 or more years of quality improvement experience, with an emphasis on performance measurement systems
• Lean/Six Sigma certification; Green Belt or higher
• Experience using Microsoft Office 365 applications; including SharePoint Lists and Microsoft Power Applications
• Demonstrated use of quality improvement tools to create effective change
• Strong conceptual and analytical skills
• Ability to collaborate effectively with diverse audiences, including physicians, nurses, health professionals, administrators, and non-technical staff
• Exceptional skills in communication, organization, facilitation, and teamwork.
• Strong critical thinking and problem-solving abilities
• Function as a Subject Matter Expert for automation opportunities, providing suggestions and collaborating with team members to remove barriers to automation services
• Ability to organize, synthesize, and analyze substantial amounts of information and data and create project plans
• Attentiveness to deadlines and the ability to prioritize in a fast-paced environment

Benefits:

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.

Benefits are a key component of your rewards package. Our benefits are designed to provide additional protection, security, and support for your career and life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Thank You!

We know your time is valuable, and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may interest you. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

The pay range for this position is below.

"Based on our compensation philosophy, an applicant's placement in the pay range will depend on various considerations, such as years of applicable experience and skill level."