Regional Account Executive, SMB (Patient Engagement)

RELIAS
parental leave, 401(k), remote work
United States, North Carolina, Morrisville
1010 Sync Street (Show on map)
Jan 10, 2025
Are you looking for a high energy, strategic, and fast-paced position as a Regional Account Executive, SMB (Patient Engagement)? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes! For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference. WHAT CAN RELIAS OFFER YOU? Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium! Flexible work environment with onsite and work from home options - you choose when you want to come into the office! Active Employee Resource Groups open to all employees! Comprehensive onboarding program - a great introduction to our company, customers and culture! Growth and career advancement opportunities! 20%+ annual employee promotion and transfer rate Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science Professional development gained from conference attendance and participation in organizations like NC Tech The Regional Account Executive role will focus on selling to Physician Practices, Outpatient Clinics, Federally Qualified Clinics and other healthcare organizations as assigned. This quota-carrying role will focus on cultivating relationships with accounts that he/she has prospected or as assigned from marketing and lead gen team. WHAT YOU'LL BE DOING: Effectively prospectinto a defined territory base to generate interest in patient experience offerings. Plan and deliver product demonstrations. Actively manage entire sales process, running a full discovery, proposing a customized solution, contract negotiation and close. Collaborate with cross-functional teams (i.e., Product, Professional Services, Marketing, etc.) teams to stay up to date with product technologies and new features as well as competing technology that might affect customers. Effectively document and maintain Salesforce data. Other duties as assigned. COMPETENCIES: Client Discovery - ability to understand a client's needs and challenges, assessing the fit for the solution(s), and building a foundation for successful engagements and a long-term relationship Prospecting - ability to leverage multiple approaches to identify and schedule product demonstrations with potential customers Consultative Selling - ability to engage prospects and clients in a relationship-driven sales approach by acting as a trusted advisor who seeks to understand the client's needs and challenges in order to provide tailored solutions Sales Tool Management - utilization of sales enablement tools to support the sales process and improve overall client experience Solution Design - analyze customer requirements and design tailored solutions that meet the client's needs Negotiation - ability to build a rapport with prospective customers and work through contracting and negotiation processes as needed Communication - skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received YOU'VE GOT WHAT IT TAKES IF YOU HAVE: 2+ years experience in a sales role Proven track record of success in sales and cold calling Bachelor's degree in business, healthcare, nursing, or related field IT WOULD BE NICE TO HAVE: Healthcare/Hospital industry experience strongly preferred Experience selling SaaS software solutions Experience with Salesforces and/or Gong a plus IN OFFICE REQUIREMENT: Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately30days/quarter. Relias is an Equal Opportunity Employer and a Drug-Free workplace Company:Relias LLC Country:United States of America State/Region:North Carolina City: Morrisville Postal Code:27560 Job ID:276564