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JOB SUMMARY: The Inside Sales Position is for an energetic, aggressive self-starter who is capable of managing heavy inbound/outbound phone contact with existing customers nationwide. The position requires excellent organization, computer and phone skills, and the ability to achieve sales goals. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Prepare quotes for parts, service and maintenance contracts and renewals.
- Track and follow up with customers on proposals.
- Prospecting for new business using our customer database to offer services and spare parts.
- Responsible for closing deals and processing payments.
- Achieve monthly sales quotas.
- Build strong customer relationships.
- Manage customer database.
- Develop knowledge of our products and services.
KNOWLEDGE/SKILLS/ABILITIES:
- Must be computer literate. Focus on Word, Excel, Astea and Glovia.
- Strong written and verbal, telephone etiquette and marketing communication skills.
- Strong organizational skill, time to task and follow up.
- Strong attention to detail.
- Ability to properly handle confidential information and records.
- Able to analyze information gathered in order to identify potential problems or discrepancies, for opportunities for improvement; to track monthly quotes for reporting.
- Must be able to work in team environment, Confer cooperate and communicating with all elements within the company and supporting areas.
- Ability to read written instructions, understand and interpret verbal instructions with minimal supervision with self-starter and strong motivational behaviors.
ADDITIONAL RESPONSIBILTIES:
- Ability and willingness to work overtime if needed in order to meet team targets - goals.
- Special projects as needed by management.
- Minor travel for training, projects and team building activities as needed 0- 10%
JOB QUALIFICATIONS:
- High school diploma or equivalent
- Sales Experience: 2 years
PHYSICAL REQUIREMENTS:
- Sedentary work: exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. This work requires sitting most of the time.
- Daily walking, stooping, kneeling, crouching, reaching, standing for sustained periods of time, walking, pushing, pulling, and lifting.
- Required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading; visual inspection.
The worker is not substantially exposed to adverse environmental conditions
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Munters
Jan 13, 2025