Mail Service Supervisor - Student Life

The Division of Student Life at West Virginia University is currently accepting applications for a Supervisor of Mail Services.

About the Opportunity:

Under the supervision of the Mountainlair Business Manager, coordinates and supervises the daily operation of a variety of services at "Mountaineer Station" Post Office. Responsible for ensuring optimum operation of all equipment, highest service level to the campus community, and the achievement of good work habits coupled with an orderly appearance.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 15 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What you'll Do:

• Plans, promotes, organizes, and directs a variety of services at "Mountaineer Station" Post Office. Responsible for reporting daily activity and revenue to the Student Affairs Business Operations. Responsible for preparing financial, monthly, and annual reports for submission to the Mountainlair Director on behalf of "Mountaineer Station." Responsible for complying with Federal guidelines in relation to a contract postal station.
• Performs all supervisory/managerial duties daily as required.
• Interviews, hires, trains, supervises, and evaluates classified employees to include: one full-time/regular Postal Worker (shared with Reservations) and student workers. Provides supervision by demonstrating proper University and Federal procedures, methods, and techniques; resolving priority conflicts; ensuring that the proper equipment and materials are available; and inspecting completed work to ensure adherence to proper quality, quantity, and federal and University standards.
• Stamps counted and placed on packages manually.
• Supervises and performs any variety of services at a public window such as selling stamps, accepting and delivering international and domestic parcel post, mail; issuing domestic money order; renting post office boxes, receiving rental payments, and completing forms; providing information to the public concerning Federal postal regulations, mailing restrictions, rates and other matter to size, weight, postage and other mail ability requirements by use of scales and US Postal Service website. Primarily responsible for the day-to-day operation of the post office and its employees
• Prepares daily financial report of window receipts for Morgantown Postal Annex and makes deposit of funds under local bank deposit plan. Maintains unit accounting records of window activities covering box rentals, postage transactions, and priority mailings.
• Requisitions resale items (stamps, stamped envelopes, etc.) through the Charleston Post Office and maintains stock to ensure sufficient size and denomination variety.
• Makes primary and one or more secondary distribution of outgoing mail for dispatch (for example by city, state, geographic area) based on knowledge of current distribution schemes established by the Morgantown Post Office.
• Distributes mail daily to 120 post office boxes in Mountainlair.

Pay Grade: PG14

Hours: Mon-Fri 8-4p

• High School Diploma or GED or equivalent
• A minimum of three (3) years experience in a full-service U.S. Federal Post Office window using federal post office report procedures.
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills and Abilities:

• Comprehensive working knowledge of Federal regulations policy and procedures relating to all phases of post office window service including international, as well as domestic mail service.
• Excellent interpersonal skills in order to effectively interact with customers.
• Demonstrated ability to read and operate IRT (Integrated Rate Terminal), postage scales, meters, and charts.
• Demonstrated ability to read rapidly and demonstrate coordination in order to sort mail.
• Demonstrated ability to make change and balance a money drawer.
• Demonstrated ability to make change and balance a money drawer.
• Demonstrated ability to supervise and train employees in accordance to federal postal regulations and WVU policies.
• Extensive training is essential to ensure proper assistance to a variety of students, faculty and staff utilizing this on-campus service.

Physical Demands:

• Must be able to stand and bend for more than six hours a day. Ability to move, carry and lift up to 70 pounds.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

We are dedicated to creating an inclusive and engaging working environment and actively seek candidates who bring diverse ideas, approaches and experiences.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is proud to be an Equal Opportunity Employer and is the recipient of an NSF ADVANCE award for gender equity. We value diversity among our faculty, staff and students and invite applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.