RCA Payment and Processing Coordinator
 International Rescue Committee | |
medical insurance, life insurance, paid time off, sick time, 403(b), remote work
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 United States, Arizona, Glendale | |
 Jan 15, 2025 | |
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The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Job Summary
The Refugee Cash Assistance (RCA) program facilitates monthly benefits to all eligible refugee and new American clients in the state of Arizona, including clients served by partner agencies. As IRC is new to implementing this program at the state-wide level, this position is an exciting opportunity to contribute to the development of the program. The RCA Administrator ensures quality and timely adherence to the requirements of the RCA program as outlined by the Arizona Department of Economic Security (ADES) and federal guidelines. He/she reports to Deputy Director of Programs and collaborates with the finance team, program team, partner agencies, and donor to facilitate the successful implementation of providing cash assistance to refugees and new Americans in Arizona.
Major Responsibilities:
* Ensure adherence to Refugee Cash Assistance program contractual obligations and quality, timely program management
* Collaborate with the RCA Finance Coordinator for effective program implementation and on-time payments
* Collaborate and communicate with IRC headquarters, external partner agencies, donors, and other stakeholders to ensure a coordinated, effective approach to program implementation
* Handle day to day administrative tasks of RCA program
* Provide services that are linguistically appropriate and culturally responsive to the eligible service population
* Troubleshoot any client issues in receiving RCA payments in collaboration with partnering agencies
* Lead reporting on RCA program to donor in collaboration with Deputy Director of Programs
* Track payments and client data, including metadata, and report to the State of Arizona in a timely manner
* Contribute to program start-up, system development and problem solve challenges with creativity and initiative
* Participate in all program meetings, staff development activities, and fully engage as a member of the IRC team.
* Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
* Other related duties as assigned.
Position Reports to: Refugee Cash Assistance Manager
Position directly supervises: N/A
Indirect Reporting: N/A
Other Internal and/or external contacts:
Internal: RCA Finance Coordinator, Finance Manager, IRC staff
External: Community partners, donors, vendors
Job Requirements:
* Undergraduate degree in Economics, Finance, Development, Social Work, Business, or related field preferred.
* Two years of related professional experience; preferably in a non-profit or social service environment.
* Demonstrated understanding of fiscal management, database management and reporting.
* Knowledge of state and federal donor compliance regulations is a strong plus.
* Demonstrated ability to work with deadlines and lead multiple priorities in a fast-paced environment.
* Excellent attention to detail
* Digital literacy including Microsoft Office
* Fluency in written and spoken English, bilingual ability preferred in Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona.
* Cross-cultural understanding and strong communication skills, both written and verbal.
* Must have a valid driver's license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area
* In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.
Working Environment: Current remote work. Standard office work environment combined with some travel throughout service delivery area.
Compensation:
Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.
US Benefits:
We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures. | |