Temporary Retail Sales Associate, Grand Traverse

Job Summary

Are you ready to make this holiday season magical for our shoppers? As a Seasonal Retail Sales Associate, also known as a Generalist colleague, the Macy's customer is your highest priority and greeting and engaging with every customer is a key part of your responsibilities. You will pay close attention to customer preferences and quickly learn about our merchandise and services so you can offer outstanding experiences for every customer who walks through our doors. Ensuring our fitting rooms and products are presented to company standards is critical to our customer experience. Most importantly, you will be part of a fun, inclusive team that works to achieve holiday sales targets.

We're looking for flexible team players who thrive in our fast-paced environment, can juggle multiple tasks, and can work various shifts including nights, weekends and holidays.

What you will do

• Greet and connect with all customers in a friendly and genuine manner
• Understand store products and services to help customers find what they need and suggest additional items
• Be proficient in Macy's point of sale systems and company devices to promote our loyalty program and wrap up sales in a warm celebratory fashion
• Respond to customer requests for additional merchandise or other assistance, including sharing how to use an electronic device to shop and compare
• Maintain department recovery standards, including selling floor and fitting rooms
• Process markdowns in a timely and accurate manner
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Who you are

• Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality.
• Enjoy meeting people, learning about them, and sharing information.
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics.
• You can handle electronic devices with no problem.
• Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English.
• No Education or Experience Required.

Essential Physical Requirements

• Prolonged periods of standing/walking around the store or department.
• Frequent use of computers, handheld electronic equipment and cash registers.
• Reach with hands and arms, use hands to press, handle, and feel.
• Occasionally required to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl.
• Requires close vision, color vision, and ability to adjust focus.

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