Senior Director, Center of Data Collection Services

The Data Practice Area within the Social, Statistical and Environmental Sciences (SSES) business unit is seeking a Senior Director, Data Collection Services. This role will oversee operations, establish, plan, and administer goals of the Center in alignment with the Data Practice Area and SSES. This role entails winning, leading and/or managing highly complex projects. The Center Director will research highly complex issues and review published and web-based sources relevant to the Center's research areas, partners, and clients.

• Assists leadership in the preparation and implementation of strategic plans.
• Plays a leadership role in committees or initiatives around operational and management issues (i.e. labor planning) within the Data Practice Area and SSES.
• Determines the appropriate analytical tools, techniques, staffing and methodologies to extract data that produces meaningful results.
• Has both strategic and operational accountability for the direction and performance of the groups being managed, including meeting financial and non-financial goals for the Center.
• Stays abreast of and leverages new methodologies to advance the business.
• Interacts with senior levels of the Data Practice Area to develop and deliver that accountability.
• Contributes across the Data Practice Area and supports collaboration across SSES in working with senior managers on broad strategic and operational issues.
• Leads the development of the function ensuring sufficient resources and needed skill sets are present to meet the needs of RTI. Fully responsible for identifying and implementing improvements in work processes.
• Manages staff through performance planning, development and evaluation process. Ensures staff development and career progression. Ensures practices in place to drive towards a high level of staff morale and retention.
• Guides promotion and succession processes.
• As a scientific/technical manager, may write and review proposals or portions of proposals. Mentors staff in same.
• Supports business development activities relevant to the organization that they manage (the center) and to position RTI to go after those opportunities (through staff development, hiring, innovation, etc.).
• As a scientific/technical manager, may lead or advise appropriate part of complex projects;
• Mentors staff in project leadership
• Oversees or identifies appropriate lead reviewers for project management review meetings for projects led by the Center; ensures processes are in place for Project Managers to receive appropriate project management and human subjects related trainings, mentoring, and oversight; ensures client feedback is requested and addressed; and ensures processes in place with Project Managers in the Center and the Practice Area Finance Partner on anticipating and addressing project overruns.
• Ensures the professional credibility of the group function internally and externally with key clients, professional Organizations, and partners. Helps to develop the scientific and/or professional stature of staff.
• Oversees support to the Data Practice Area operations, including but not limited to administration, and review, time reporting monitoring, corporate credit card administration, travel coordination, records management, and conference logistics.
• Monitor best practices and changes in procedures and adjust, update and disseminate the SOP documentation to ensure they are implemented and adherence by staff at all levels.

• Bachelor's Degree and 20 years of experience, Master's degree and 16 years of experience, PhD and 12 years of experience, or equivalent combination of education and experience.
• Extensive knowledge as a subject matter expert
• Extensive experience leading multi-mode data collection, CATI staff, Field Interviewers, Data Collection Project Managers.
• Extensive experience in workforce management; internal FTEs, Hourly, internal, or outsourced labor.
• Extensive experience in leading change management programs or transformation projects.
• Experience in driving process and continuous improvement programs.
• Experience leading highly complex projects with multidisciplinary teams
• Excellent project and proposal management skills and engagement with clients
• Highly skilled in budget management, reporting systems, cost estimating, and evaluation of cost drivers.
  Communication and interpersonal skills required to guide, moderate and exchange information across all levels of the organization.
• Experience mentoring and supervising leaders.
  
  

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RTI accepts applications to our job openings from candidates with criminal histories or conviction records in accordance with all applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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The anticipated pay range for this role is listed below. Our pay ranges represent national averages and may vary by location as a geographic differential may be applied to some locations within the United States. RTI considers multiple factors when making an offer including, for example: established salary range, internal budget, business needs, and education and years of work experience possessed by the applicant. Further, salary is merely one element to our offer.

At RTI, we demonstrate our commitment to rewarding individual and team achievement through a total rewards package. This package includes (among other things) a competitive base salary, a generous paid time off policy, merit based annual increases, bonus opportunities and a robust recognition program. Other benefits include a competitive range of insurance plans (including health, dental, life, and short-term and long-term disability), access to a retirement savings program such as a 401(k) plan, paid parental leave for all parents, financial assistance with adoption expenses or infertility treatments, financial reimbursement for education and developmental opportunities, an employee assistance program, and numerous other offerings to support a healthy work-life balance.