What you will do The Director Program Management, Commercial Growth will lead and manage sales lead generation strategy and will drive the regional activities within BSNA. Supporting campaign launches from business case development through launch of new campaigns. This person will be responsible for driving improvements into the process and reducing our pipeline velocity. The Director of Program Management, Commercial Growth will also lead program/projects launches for Global Commercial Operations. The Director of Program Management will report directly to the Executive Commercial Growth Director. Working cross-functionally, you will ensure each function manages their deliverables to meet the program schedule and budget. You will represent Commercial Growth at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status of all open projects to groups of stakeholders. How you will do it Works collaboratively with leaders across Global Products, BSNA, IT, Marketing, Commercial Operations, GCOE, Inside Sales, etc. Acts independently to resolve challenges and to address opportunities related to the portfolio. Work is both strategic and operational in nature. The purpose of this position and scope is to drive lead conversion, reduce pipeline velocity and increase secured. This role will be hybrid, based out of the Glendale WI office.
Lead and drive lead generation strategy, aligning across all regions and delivering in BSNA. Forecast upcoming campaigns and work with supporting stakeholders to measure effectiveness of campaigns. Continuously looking for ways to improve the process, tools and way we load leads into the pipeline. Work with IT to ensure that any new tools that are being considered for lead generation align with current tool set and aren't duplicative. Lead team meetings with all functional areas to track progress, identify issues and develop action plans Manage commercial growth programs and ensuring they roll out on time and within budget. Adhere to the JCI internal solution development process, holding team members accountable for their deliverables in accordance with requirements and verifying completion of each deliverable Manage issues, risks and opportunities, assisting team members in removing roadblocks and escalating to management issues that cannot be resolved Manage the Region program schedule documenting detailed tasks for each functional area, responsibility for the task, begin and end dates, and percent complete Document Region critical path and track weekly to ensure schedule is maintained, and document actions to recover programs that are behind track Prepare for and report on Region program status at regular reviews communicating progress on any prior identified issues Participate in Region Phase Exits, obtaining approval to exit the phase prior to starting work on the subsequent phase Leadership Expectations: Adapt communication style in response to varying situations, groups, and cultures Engage and inform others to ensure the desired outcome Adjust efforts and approaches to meet goals and deadlines Analyze and draw conclusions based on less-than-complete data Build models and assumptions to account for missing data Enable and support others to make decisions and take reasonable risks Identify and remove obstacles that may interfere with success Ensure that individuals and team members understand the impact of their contributions Use structured analysis to assess and mitigate risk
What we look for Required
Bachelor's degree in engineering, Business, or a related field is required. Minimum of 10+ years of experience managing programs/projects required OR experience working on a program team as a functional lead Experience in working in a Region or Global Service Operations organization Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders Demonstrated organizational skills, including project planning, project management, and team building Experience with a wide variety of structured problem-solving processes and reporting tools, including Microsoft PowerPoint Excellent understanding of financial concepts Ability to work in a global team environment |
Johnson Controls, Inc.
Jan 18, 2025