Director, Enterprise Applications

Apogee Enterprises, Inc. (NASDAQ: APOG) was founded in 1949 and is headquartered in Minneapolis, MN. Apogee is a growing, profitable company with annual revenues approaching $1.5 billion. Apogee is a leading provider of architectural products and services for enclosing buildings, and high-performance coated materials for a variety of applications, including decor, graphic design, and building products. To learn more about our brands visit www.apog.com

Position Summary

The Director of Enterprise Applications is accountable for the operations, health, and effective usage of business applications and supporting technologies used across the Apogee organization and/or in multiple business segments. This role leads the strategy, development, implementation, and maintenance of enterprise application systems that support the organizations business operations and objectives. Reporting to the VP of Digital Applications, this person will partner closely with Corporate Functions (Finance, HR, Procurement, Legal, IT) and collaborate with IT stakeholders to ensure system maintenance and productivity, as well as aligned solution delivery to drive business value with appropriate governance. This role manages a team of professionals, collaborating with stakeholders across departments, and ensuring that technology solutions align with business goals to drive efficiently, scalability, and innovation.

Responsibilities

Operations, Support, and Maintenance of Enterprise Applications. Scope includes existing applications used across Apogee and/or in multiple business segments, both on-premise and cloud based. Types of systems include, in varying capacity: ERP, financial-related systems, ITSM, procurement system, safety/EHS system, testing automation software, and integration tools.

• Responsible for day-to-day support and maintenance of enterprise applications and supporting tools, to ensure business continuity and productivity.
• Ensure systems are scalable, secure, and meet performance standards.
• Responsible for vendor relationships with key enterprise applications, as well as necessary escalations for resolution in a timely manner.
• Monitor and manage the lifecycle of enterprise applications, including updates and upgrades.
• Accountable for ITGCs and audits related to enterprise applications. This includes ongoing documentation needs for audits, remediations from audit findings, and continuous improvement for ITGC-related processes and roles/responsibilities.
• Collaborate across IT stakeholders to maintain and enhance the application inventory and supporting architecture diagrams, and lead opportunities for rationalization and optimized usage of enterprise applications and tools.
• Ensure technology remains in compliance with security and data privacy policies and standards,
• Collaborate with Segment BRMs to provide guidance and assistance with applications used by individual business segments, as needed.

Enterprise IT Leadership and Team Management. Lead and motivate a team of functional and technical analysts to ensure the needs of the organization are met.

• Provide functional supervision and motivation to staff. This includes workforce planning, hiring, performance management, coaching, and career development. Drive a high-performing team culture aligned to business outcomes, focused on best practices to leverage scale. Allocate resources effectively to ensure timely delivery of projects and tasks.
• Support the VP of Digital Applications to establish and manage the IT budget for enterprise applications. Responsible for forecasts, vendor management, license agreements and renewals, invoice processing, and overall control of technology spend across enterprise applications, considering scalability with the growth of the company.
• Participate in the oversight of technology service suppliers and delivery of their services. This includes providing customer feedback, oversight of service agreements and commitments being met, and corrective action plans with providers if not meeting their commitments.
• Evaluate internal vs outsourced resourcing models as appropriate, to ensure cost effectiveness as well as meeting organizational needs.
• Manage the work funnel and deliverables with external resources to ensure accountability and quality of work in a future-proof manner.
• Ensure necessary cross-training and documentation for sustainability, with both internal and external staff.

Work Intake, Governance, and Delivery. Collaborate across stakeholders to prioritize and manage the demand of requests and projects regarding enterprise applications. Ensure governance at an enterprise level and effective delivery according to aligned roadmaps.

• Partner with Corporate Functions to identify areas of greatest impact and determine technology solutions to deliver, with a "reuse, before buy, before build" mindset, to optimize our application footprint and drive digital transformation that realizes a high value to Apogee.
• Support the VP of Digital Applications to create the roadmap for enterprise applications, considering requested and mandatory initiatives (upgrades, EOL planning, application rationalization resulting from acquisitions) as well as resourcing.
• Accountable for solution delivery and guiding team members, ensuring clear problem/opportunity statements, vetting of options, and task management and resourcing for effective project delivery.
• Ensure on-time and quality delivery of projects as planned, as well as effective communication, change management, and training to ensure user adoption.
• Lead governance at an enterprise level when making technology and system/solution design decisions to ensure security, sustainability, and scalability.
• Educate key stakeholders on IT work intake and governance processes and standards, and effectively manage the process.

Frameworks, Structure, and Process Adherence. Create, reinforce, and/or ensure adherence to frameworks and processes for effective system maintenance and solution delivery.

• Enforce the processes, structure, and rigor for effective environment management, QA, code transports, upgrades, and end-of-life planning. Incorporate DevOps processes and tools where appropriate.
• Serve as ITGC Owner for assigned applications and collaborate with Director of Information Security/IT Compliance and Internal Audit on continuous improvement for ITGC-related processes, documentation, and roles/responsibilities.
• Establish and champion the model for application ownership, including both IT and Business ownership of key enterprise applications, with guidance on roles/responsibilities.
• Assist with establishing a framework for system evaluation and selection and educate others to ensure a repeatable approach.

Personal Attributes

The successful candidate will be expected to be a high-energy, creative, and resourceful self-starter who demonstrates leadership skills and instincts. He/she is highly intelligent and enthusiastic with a commitment to excellence. In terms of personal competencies, the successful candidate must be a hands-on person who possesses the best combination of strategic thinking and drive to achieve tangible business results. In addition, he/she should possess the following competencies:

• Ethics: Highest level of professional integrity and honesty as well as personal credibility.
• Results-Oriented: A driver who possesses the ability to take actions and implement effective solutions in a timely manner often while influencing across different functions and levels of the organization.
• Problem Solver: A creative yet pragmatic problem solver who can anticipate potential challenges and proactively address to remove barriers to progress. Methodical and hands-on as well as detail oriented. Strong analytical skills.
• Change Management. Exposure to significant enterprise level change. Demonstrated ability to operate within a team environment, and highly dynamic situations. Has an 80/20 sense of what matters and can manage complexity and build consensus through strong collaboration.
• Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members and partners informed. Works effectively with others to identify and resolve issues. Excellent interpersonal skills and an ability to interact successfully with all levels of management as well as a diverse work force. Ability to understand and add value to high-level management interactions.

Education & Experience

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• Over 10 years' experience with a focus on enterprise applications with at least 5 years in a leadership role.
• Proven experience in leading teams and managing large-scale application projects.
• Strong understanding of enterprise application architecture and integration.
• Excellent communication and interpersonal skills, with the ability to interact effectively with technical and non-technical stakeholders.
• Demonstrated experience in strategic planning, budget management, and resource allocation.
• Strong business partnership and service mindset for business partnership and outcomes.

Travel Requirements

• Travel anticipated approximately 5-10%

Benefits & Compensation

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

• Incentive Plans
• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

Pay Range

• $175,000 - $220,000

Apogee Enterprises is an Equal Opportunity/Affirmative Action Employer.

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Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.