Application Support Specialist I, Supply Chain Admin

Boston Children's Hospital
dental insurance, tuition reimbursement, 403(b)
United States, Massachusetts, Boston
Jan 24, 2025
Job Posting Description At Boston Children's Hospital, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included. Part of the Supply Chain Department resource group responsible for the day-to-day operations of the department's computer system applications. Providing end-user support and application maintenance. The System Application Support Specialist I will be responsible to: Provide support and training for Supply Chain Systems Applications. Develop and prepare user documentation and training materials Respond to requests from department users for information or assistance regarding Supply Chain System Applications problems. Monitor, resolve, or escalate support issues as appropriate. Assist in integration of department software and participates in testing and implementation of systems installations and upgrades Integrate department presentation needs via the network. Participate in and leads short-term departmental tasks and projects. Assist on long-term complex departmental projects Monitor internal automated processing jobs and Report and take action when needed Maintain Item Master to ensure integrity of data. Including adding new items, altering/enriching attributes of current items, etc. Review accuracy of electronic catalogs and upload upon approval Maintain/alter specific elements in Vendor Master tables. Query ERP and other ancillary systems to extract and analyze data To qualify, you must have: A Bachelor's degree in Supply Chain Management, Finance, Information Systems, or other associated concentration. An associate's degree with an additional 2 years of related experience or a high school diploma/GED with an additional 4 years of related experience may substitute for a bachelor's degree. Knowledge of and experience working with an Enterprise Resource Planning system (PeopleSoft or Workday experience strongly preferred) Analytical skills to resolve problems requiring the use of technical principles. Knowledge and experience using KPIs to track and improve processes Ability to build queries to extract data; data analysis skills. Knowledge of relational databases, design, and structures Strong Excel skills and knowledge of visualization applications Strong communication and interpersonal skills Hybrid/remote on site at least 2-3 days a week Boston Children's Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes (50% off). Discover your best. Boston Children's Hospital requires all employees to be vaccinated against COVID-19 and Flu, (unless you are eligible for a medical or religious exemption). Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.