IT Desktop Support

TEKsystems
$16.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Michigan, Grand Haven
Jan 25, 2025
Top Skills' Details1. Experience with Windows OS lifecycle / deployments 2. Experience troubleshooting hardware (HP preferred) 3. Experience with ServiceNow / ticketing system to log / document Secondary Skills - Nice to Haves * Windows * Office 365 * Windows 10 * Customer service * Servicenow * Technical support Job Description Desktop Support Analyst with experience in handling on site support for end users. They are currently going through their Windows 11 upgrade and looking to bring someone on to help with this as well as day to day support of a hospital system. This person should have experience working through software and hardware tickets, providing support face to face for end users and documenting issues within ServiceNow. Additional Skills & Qualifications Windows OS Support Windows 10 / Windows 11 ServiceNow Active Directory Office 365 HP Hardware Deployments and upgrades for end users Employee Value Proposition (EVP)Work for a large healthcare provider in the state of Michigan and have the opportunity to extend and grow skills within a large enterprise environment. This person will be working with Windows 11 and part of a large team that can offer growth and support the community directly around them. Entry Level Pay and Benefits The pay range for this position is $16.00 - $16.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Grand Haven,MI. Application Deadline This position will be accepting applications until Jan 31, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.