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Field Service Representative - Elgin AFB, FL - Secret Clearance Information Technology

SOC LLC

Jan 27, 2025
Field Service Representative needed for an opportunity with SOC's client to work in Eglin Air Force Base, Florida. *Active Secret clearance is required!* Responsibilities The FSR shall provide comprehensive subject matter expert (SME) technical support. The FSR shall serve as in-house SME on L3Harris Communications Systems products and systems. The FSR shall coordinate, support, and conduct technical activities (involving L3Harris products and systems) as required by SOCOM end users. This technical support can include, but is not limited to, the following: Operations Training (example radio systems: AN/PRC-152A, AN/PRC-117G, AN/PRC-163, AN/PRC-167, AN/PRC-160, AN/PRC-161, KOR-24A, KIV-700A etc) Assist with development of programs of instructions (POI) and course curriculum. Assist with development of tactical systems architectures, including ground, air, maritime, and dismount. Facilitate COP, extension of services, connection to SIE/SIPR, network operations (Net Ops), PLI/BFT/SA, ISR, voice, data, Line-of-Sight, SATCOM, etc. Assist with development of C4 standard operating procedures (SOP), and new conops and mission use cases that can be achieved through advanced new capabilities in L3Harris products and systems. Provide Advanced System Integration Support to SOCOM for all complex integrations during government testing and certification to include: System architecture analysis and support Bug validation Software release testing Software installation procedures Hub and terminal escalation support Technology refresh recommendations Satellite link budget analyses Maps and transmission plans Support for basic Maintenance: Software upgrades Firmware upgrades COMSEC initialization HUB replacement Equipment troubleshooting / maintenance support Direct support to SOCOM tactical operations training activities such as Troop work up phase during Unit Level Training (ULT). Participate in monthly conference calls with other FSRs working on this program. Submit weekly status reports Communicate issues and concerns to L3Harris Sales Account Manager and the L3H FSR Program Manager as required. Work as a team player on the L3H Program Team. Qualifications Associates technical degree or related experience with 6+ years of experience working with military and tactical radio communications. Ability to organize, train, advise and supervise in the installation, utilization and operation of communication systems Ability to establish and maintain tactical and operational communications including SATCOM, HF, VHF, UHF and MANET functions Ability to supervise and critique the functions of special operations communicators Ability to plan, prepare and assist in the communications area of study Strong understanding of IP/computer networking Ability to work independently Active United States Department of Defense clearance of SECRET or higher US Citizen Additionally, the following certifications are preferred: CompTIA A+, Network+ and/or Security+ Cisco CCENT, CCT, CCNA, and/or CCDA Employment Pre-requisites The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and drug urinalysis. SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability. Estimated Min Rate: $50.00 Estimated Max Rate: $70.00