Deputy Director Bus Transportation

Maryland Transit Administration

Deputy Director Bus Transportation (DOT Administrator VII - 0939)

Office of Bus Transportation

Executive Service

"Open Until Filled"

*This position serves at the pleasure of the appointing authority*

**Bilingual applicants are encouraged to apply**

Are you seeking a job where your work is rewarding and provides excellent benefits? The Maryland Transit Administration (MTA) invites you to apply today to be considered for a position that provides customer service to the citizens of Maryland every day. The MTA is one of the largest transit systems in the United States and is seeking dynamic and energetic individuals to join the MTA team.

DESCRIPTION

The Maryland Transit Administration is recruiting for a Deputy Director of Bus Transportation. Under administrative direction, this position manages, plans, organizes, and coordinates MTA's Bus Transportation operations to ensure safe and efficient transit services are consistently delivered to the community. The Deputy Director advises the Director in areas of responsibility, provides direct supervision and guidance to division management staff, and reviews and takes appropriate action on operational transit issues to ensure all bus blocks go into service as scheduled. This position also ensures other modes have adequate service delivery continuation support.

This position has daily oversight for four bus divisions (Bush, Eastern, Kirk, and Northwest) with a workforce of approximately 1,300 union workers including bus operators, dispatchers, secretaries, porters, and vault pullers. The Deputy Director monitors division issues such as manpower availability and overtime utilization, assists in the development and revision of Standard Operating Procedures (SOPs) and operating bulletins, and tracks safety performance. The Deputy Director interacts daily with bus maintenance on equipment issues that affect service delivery, with scheduling to communicate needed changes and make recommendations, and with Local 1300 to cooperatively address and resolve issues.

Essential duties include, but are not limited to:

• Monitor and provide ongoing support of the daily operation of service delivery at all divisions.
• Assess monthly accident rates and post-accident training completion.
• Respond to complaints, low revenue reports, and reported violations.
• Monitors absenteeism including those related to the Family and Medical Leave Act (FMLA) and Workers' Compensation and works cooperatively with division management, Human Resources, and the Workers' Compensation and DOT Compliance Office to reduce experience rates.
• Prepares monthly reports to meet internal and external reporting requirements.
• Conducts regular division staff meetings to discuss ongoing issues and guide the development and implementation of related resolutions.
• Assists in the development of bus transportation policy.
• Directs responses to emergencies and severe weather conditions and coordinates with Bus Field Supervision to support service continuation for other modes and to provide for special events such as the Preakness and the Grand Prix.
• Assists in monitoring payroll, staffing levels, management shift coverage, and approves leave requests.
• Works with bus transportation administrative staff, division management, and Local 1300 representatives to resolve grievances, and may periodically participate in base-level and appeal hearings and serve as an alternate to the Accident Review Board.

This vacancy is located in Baltimore City, MD

Education: A Bachelor's degree from an accredited college or university.

Experience: Six years of experience in administrative staff or professional work.

Notes:

1. Additional experience in administrative or professional work may be substituted on a year-for-year basis for the required education.

2. Additional graduate-level education at an accredited college or university may be substituted at the rate of 30 semester credit hours on a year-to-year basis for the required general experience.

3. Candidates may substitute U.S. Armed Forces military service experience involving staff work related to the administration of rules, regulations, policies, procedures, and processes, or overseeing or coordinating unit operations or functioning as a staff assistant on a year-for-year basis for the required education and experience.

Employees in this classification may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

TO APPLY:

You must complete a Maryland Department of Transportation (MDOT) employment application (Form DTS-1) to be considered for this recruitment. Resumes may not be substituted for the application. It is essential that the application is filled out completely and accurately, listing all relevant experience in detail and addressing the specific requirements shown above. Please include all relevant experience on your application. This includes, but is not limited to, full or part time, volunteer, military, acting capacity, or any other experience that is relevant to the position you are applying for within MDOT, one of the Transportation Business Units, or the Authority. Applications must be completed and submitted online by registering at

https://www.governmentjobs.com/careers/mdotmd. Please make sure you meet the minimum and selective qualifications and follow the instructions on MDOT's Online Employment Center website.

Selected candidates may be subject to background and reference checks. Applicants who have education obtained outside of the U.S. will be required to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service, such as the National Association of Credential Evaluation Services (http://www.naces.org) or World Education Services: International Credential Evaluation (https://www.wes.org/). Reasonable accommodations for persons with disabilities will be provided as requested. TTY call 711. TTY Users May Also Call Their Telecommunications Relay Service The incumbent in this position will not be a member of a covered bargaining unit. The Maryland Department of Transportation Maryland Transit Administration is not sponsoring new employees in application of the H-1B Visa or providing an extension of an existing H-1B at this time due to budgetary constraints. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986. Federal regulations prohibit H-1B Visa candidates from paying sponsorship fees; all sponsorship fees must be assumed by the potential employer. MDOT MTA is an Equal Opportunity Employer. MDOT MTA Does Not Discriminate Based On: Age, Ancestry, Color, Creed Gender Identity or Expression, Genetic Information, Marital Status, Mental or Physical Disability, National Origin, Race, Religious Affiliation, Belief or Opinion, Sex or Sexual Orientation or any other protected status.

Issue Date: 01/28/2025