Human Resources Manager

GENERAL PURPOSE

Deliver business aligned, value-adding support and solutions across a comprehensive range of human resources (HR) functions for multiple locations. Develop and maintain effective working relationships with all levels of management and serve as a knowledgeable resource and escalation point for HR practices and procedures. Handle advanced, complex issues and problems and consult with senior HR leaders as needed. Oversee and/or manage daily operational activities related to, but not limited to, recruiting and onboarding, employee engagement, learning and development, compensation, benefits, wellness, payroll, DEI (diversity, equity, and inclusion), recordkeeping, HR compliance, and possibly safety and other related areas. Coordinate and partner with Centers of Expertise in the management of these activities. May manage a small team of HR managers, professionals, and/or support staff.

JOB DUTIES AND RESPONSIBILITIES

* Apply knowledge of the business and coaching skills to help managers work through a variety of business and people issues. Provide counsel to business leaders and employees regarding HR policies, programs, and procedures to ensure compliance and support with company guidelines, employment law, union contracts, and company culture

* Lead by example, serve as company change agent, and adopt new practices, policies, and procedures. Model way of working within and in support of our core values

* Coach and partner with human resources managers, professionals, and support staff in the resolution of human resources issues

* Provide leadership in the development and execution of HR processes, practices, and policies in partnership with leader(s) and corporate HR. Ensure standardization and consistency in application

* Develop and deploy people-related solutions and tools across the business, such as onboarding guides, exit interviews and HR processes. Identify process gaps and opportunities for greater consistency in HR practices across the business, recommending solutions

* Facilitate talent management initiatives to drive engagement, build business capabilities, and enhance retention. Partner with HR team to ensure consistency with talent initiatives organizationally

* Support and track employee engagement action planning and participate in employee engagement team meetings and activities

* Assist leaders with analysis of people metrics and with diagnosing potential retention issues and translating data into practical, high-impact programs and results. Prepare periodic reports for various business units and management teams to track strategic goal accomplishments and to monitor trends

* Work closely with hiring managers and human resources generalists as a trusted advisor in recruiting, screening, interviewing, due diligence, and selecting candidates. Research, develop and implement programs to enhance the recruitment and onboarding programs of the company while ensuring ROI

* Participate in negotiating and administering union contracts (if applicable), represent the company on designated contract negotiations, and consult with senior management on strategy. Facilitate resolution of contract grievances and assist in arbitrations

* Where appropriate, investigate employee related issues and incidents, partnering with legal when needed to recommend appropriate action and resolve disputes. Foster positive employment relationships with employees and ensure employment practices comply with state and federal laws diversity and inclusion

* Oversee and/or manage daily operational HR activities including but not limited to recruitment efforts; on-boarding of new employees; performance management; compensation and benefits; employee relations and corrective actions; payroll processing; learning and development; employee wellness and engagement activities; DEI; personnel changes and records management; reporting; safety and worker's compensation, etc.

* Maintain highest level of confidentiality related to organizational changes and other sensitive information related to HR job responsibilities

* May manage a small team of exempt and/or non-exempt HR staff. Responsibilities include work delegation and review, supervision, scheduling, training, coaching, development, performance management, etc.

* The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

* Undergraduate degree in Human Resources, Organizational Psychology, Business Administration, or related discipline (or equivalent combination of education and experience)

* Master's degree preferred

* 8+ years of progressive generalist human resources experience coupled with supervisory or management experience

* 2+ years of human resources management experience preferred

* Experience with HR information systems and Microsoft Office applications

* Experience in a union environment may be required or preferred for supported location(s)

* Certification and/or License - Human Resources certifications preferred (e.g., PHR/SPHR, SHRM, HRCI)

KNOWLEDGE, SKILLS, AND ABILITIES

* Comprehensive knowledge of Human Resources principles, concepts, and practices

* Comprehensive knowledge and familiarity with federal, state, and local HR and payroll requirements

* Proficiency with Microsoft Office applications and HRIS systems

* Able to consider both strategic and practical implications for proposed course of action

* Able to interpret and apply company policies; able to apply an understanding of key legal precedents, policies and practices to protect the interest of the Company and its employees

* Able to build credible relationships with managers, peers, and team members across the organization

* Able to interact positively and work effectively with others (interpersonal skills)

* Able to analyze data and make decisions based on all relevant information and build recommendations and solve problems based on this data

* Able to exercise sound judgment, strong coaching, influencing, and conflict resolution skills

* Able to handle challenging or conflict situations with tact and professionalism

* Able to maintain confidentiality of information

* Able to prioritize, multi-task and meet deadlines

* Able to work with accuracy and attention to detail

* Must be able to read, write and speak English

An Equal Opportunity Employer