Associate Patient Care Coordinator - Manning, SC

Opportunities with Colonial Healthcare, part of the Optum family of businesses. Join our team and advance your career within a leading primary care and specialty medical practice that prides itself on family-focused, patient-centric care. With over 25 years of experience, offices across Sumter, Columbia, Camden, and Manning, SC, and a commitment to reducing wait times and integrating cutting-edge medical advancements, we offer a supportive environment where you can grow professionally. Our dedication to improving the quality of life for our patients through coordinated care and advanced diagnostic services is unwavering. Be part of a network that values Caring. Connecting. Growing together.

Location: 1013 Professional Ct. Manning, SC 29102. May be asked to float to Sumter, SC location for coverage, as needed.

Hours: 40-hour work week with flexibility required to work Monday-Friday, between the hours of 8am-6pm and/or Saturday & Sunday between the hours of 8am-4pm. The schedule will be determined by the supervisor upon hire.

Primary Responsibilities:

• Greets patients in a professional and courteous matter
• Directs patients to appropriate areas
• Verifies and updates all patient demographic, employment, and insurance information with EACH visit
• "Checks-in" all patients, gives patients medical forms to complete or update
• Collects co-payments, deductibles, co-insurances, and outstanding balances, verifies insurance eligibility, verifies pre-authorizations were obtained (if applicable)
• Collects payment, writes receipts, and posts payments
• "Checks-out" all patients, schedules appointments for procedures, labs, and follow-up visits. Provides patient education for any prep information needed for procedures
• Prepares information for next day's appointment (if applicable)
• Scans and files patient information as needed
• Reconciles cash drawer daily and sends deposits to Department Manager
• Retrieves and sorts mail into appropriate boxes. Sorts and documents any returned mail
• Maintains a good working relationship with practice staff members
• Meets dress code standards; appearance is neat and clean
• Completes annual education requirements
• Reports to work on time and as scheduled
• Completes work in a timely manner
• Attends staff meetings
• Ensures patient confidentiality
• Complies with all practice policies and procedures
• Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of customer service or medical office experience

Preferred Qualifications:

• Experience with Microsoft Office, including Excel
• Experience with electronic medical records

The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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