Systems Specialist

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon. Learn about the College's new strategic plan, Imagine Roanoke: A Strategic Plan for Roanoke College and the 21st Century Learner.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.

The Systems Specialist successfully manages the College's systems infrastructure; ensuring the College's systems are world class, up-to-date, reliable, secure and provide the environment needed by the clients for innovation and cutting-edge technology. Works effectively with the IT staff to ensure that the division is prioritizing upgrades and changes in line with the strategic goals of the College and needs of our clients. Responsible for Data Center performance and recovery, capacity planning to ensure scalability, and equipment lifecycle management. Establishes and supports new systems applications that enhance administrative and educational technology and the residential experience. The Systems Specialist position with Data Services focuses on our main ERP environment and surrounding systems.

Key Responsibilities:

• Ensures the College's systems ERP infrastructure is world class, up-to-date, reliable, secure, and provide the environment needed by the clients for productivity, innovation and cutting-edge technology.
• Maintains and monitors the College's systems and insure high availability of critical systems; provides back-up systems management for the other staff as needed.
• Supports, maintains, upgrades, and secures the College's enterprise system with high availability.
• Establishes and supports new system applications that enhance administrative functionality.
• Creates and maintains documentation of all system, security and technical specification for assigned servers and systems.
• Maintains security and permissions within each system managed.
• Works effectively with the IT staff to ensure that the division is prioritizing upgrades and changes in line with the strategic goals of the College and needs of our clients.
• Effective communication with managers, coworkers and clients to solve problems creatively and keep up-to-date with new technology.
• Provide excellent client service and consulting.
• Know and follow data information security and other college policies.
• Perform other related duties in support of the Information Technology office.

Education, Experience, Skills, and Abilities:

• 3 Years Minimum of IT technical troubleshooting required
• 1 Year Minimum of server administration preferred
• 1 Year Minimum of server virtualization preferred
• 1 Year Minimum Linux server administration preferred
• Higher Education Experience preferred
• SAN management experience preferred
• Microsoft Certification(s) preferred
• VMware Certification(s) preferred
• SQL Server Experience preferred
• Regular attendance