Associate, Volunteer Services
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Posting Details
Position Information
| Position Title |
Associate, Volunteer Services |
| Department |
Volunteer Services - 082 |
| Position Summary |
The American Museum of Natural History is one of the world's preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition.
The Volunteer Services department is seeking a full-time Volunteer Associate to provide office support and act upon tasks issued by managers, assist volunteers and support the staff.
Job duties include, but are not limited to:
- Maintain and manage the Volunteer Office's front desk and telephones.
- Coordinate new and renewed identification badges for volunteers.
- Provide an organized, effective and welcoming presentation of the office to volunteers, visitors and other Museum staff.
- Help with distribution and maintenance of listening devices for daily public tours.
- Attend the morning operations meeting.
- Enter volunteer hours and update volunteer information in the volunteer database.
- Assist with the Volunteer Recognition event (e.g., making copies, setting up tables).
- Organize training materials and office documents (e.g., filing, copying handouts, mailings).
- Check in and coordinate volunteers during training, lectures and walk-throughs.
- Stock the information desk daily.
- Assist the Associate Director and Senior Manager with special projects.
- Occasionally staff off-hours onsite events (e.g., Family Party, Volunteer Recognition, onsite lectures).
- Maintain availability including weekends and holidays.
The expected salary range for the Volunteer Associate is $42,000/annual - $47,000/annual. This position is overtime-eligible and the
AMNH offers an extensive benefits package designed to meet the needs of our dedicated and diverse community.
Pay will be determined based on several factors. The hiring range for the position at commencement is based on the type of work and the scope of responsibilities. The salary and placement offered is based on a number of individualized factors, including, but not limited to, skills, knowledge, training, education, credentials, areas of specialization and depth and scope of experience. |
| Minimum Qualifications |
- High School Diploma or equivalent.
- Two years of experience providing hands-on office support or working in customer service in a fast-paced environment.
- Strong proficiency with Microsoft Office (Word, Excel, PowerPoint), Adobe (Acrobat), Keynote, Zoom and both PC and Mac operating systems.
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| Preferred Qualifications |
- Demonstrated interest in/passion for AMNH exhibits and content (e.g., life sciences, physical sciences, anthropology/human cultures).
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| Physical Demands |
- Must be able to remain in a stationary position (sitting or standing) for prolonged periods.
- Must be able to occasionally lift up to 20 pounds.
- Must be able to move about the Museum campus.
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| Category |
Full-Time |
| Total Number of Scheduled Hours Per Pay Period |
70 |
| Union Status |
Non-Union |
| FLSA |
Non-Exempt |
| Expected Salary Minimum |
$42,000/annual |
| Expected Salary Maximum |
$47,000/annual |
| EEO Statement |
The American Museum of Natural History is an Equal Opportunity/Affirmative Action Employer. The Museum does not discriminate with respect to employment, or admission or access to Museum facilities, programs or activities on the basis of race, creed, color, religion, age, disability, marital status, partnership status, gender (including sexual harassment), sex, sexual orientation, gender identity, gender expression, genetic information, pregnancy and lactation accommodations, alienage or citizenship status, current or former participation in the uniformed services, status as a veteran, caregiver, pre-employment marijuana testing, sexual and reproductive health decisions, salary history, national or ethnic origin, height, weight, or on account of any other basis prohibited by applicable City, State, or Federal law. Additional protections are afforded in employment based on arrest or conviction record, status as a victim of domestic violence, stalking and sex offenses, unemployment status, and credit history, in each case to the extent provided by law. |
| Quick Link |
https://careers.amnh.org/postings/4355 |
Posting Detail Information
| Posting Number |
GS841P |
| Open Date |
01/31/2025 |
| Close Date |
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| Open Until Filled |
Yes |
| Special Instructions to Applicants |
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Supplemental Questions
Required fields are indicated with an asterisk (*).
- *
Do you have a High School Diploma or equivalent?
- *
Do you have two years of experience providing hands-on office support or working in customer service in a fast-paced environment?
Required Documents
- Resume
- Cover Letter
Optional Documents
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American Museum of Natural History
Jan 31, 2025