IT Infrastructure Engineer

Benco Dental
paid time off, 401(k), profit sharing
United States, Pennsylvania, Pittston
Feb 01, 2025
Pittston, PA IT Infrastructure Engineer Position at Benco Dental At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you! What's in it for YOU? Excellent Compensation Packages Medical, Dental and Vision Benefits Effective on Day 1 401k Package Effective on Day 1 Paid Time Off Program Profit Sharing Hybrid Work Environment Associate Discounts and Community Giveback Programs College Tuition Savings Program Caring Family Culture Toward all Associates Certified as a FORTUNE Great Place to Work Opportunities to join resource groups that promote Diversity, Equity, and Inclusion Family owned for 90+ years Position Summary: The Infrastructure Engineer is responsible for designing, implementing, maintaining, and optimizing Benco's global IT infrastructure, including voice, data, cloud, and server environments. This role ensures high availability, performance, and security across all infrastructure components while supporting business operations. Key responsibilities include managing and monitoring enterprise infrastructure, including hybrid cloud environments, SD-WAN, hyper-converged systems, and unified computing solutions, while enhancing network and security posture through next-generation firewalls, zero-trust architecture, and unified threat management. Additionally, the Infrastructure Engineer collaborates with IT security teams to develop and enforce security policies, compliance standards, and best practices, proactively identifies and resolves infrastructure issues to maintain business continuity, and researches emerging technologies to drive innovation and operational efficiency. This role offers the opportunity to work with cutting-edge solutions in a dynamic, forward-thinking IT environment. Do YOU Possess These Skills and Attributes? Competence in automating routine tasks with PowerShell, bash, and/or Python scripting Administrative experience with some flavor of Linux or Unix. RHEL / CentOS Administrative experience with Azure, Office365, Intune and MS Exchange Administrative experience with virtualization technologies, VMware preferred Administrative experience Hands-on Telephony / Contact Center / VOIP Microsoft SQL Server through 2022 Administrative experience with Firewalls and Intrusion Detection and Intrusion Prevention Technologies. Fortigate Firewalls experience a definite plus. Hands-on administrative experience with LAN switching and WAN routing with a thorough understanding of common network protocols, topologies, and services, and how they interact with each other. Cisco and Fortinet preferred Hands-on administrative experience with Active Directory, some flavor of Linux/Unix, and virtualization technologies Hands-on administrative experience with Windows Server Operating System, through Windows Server 2022 A motivated, self-directed team player who can work under pressure Strong written and spoken English skills Ability to communicate with co-workers at all levels of the organization Do These Responsibilities Interest YOU? Monitor and Maintain Benco's Global Infrastructure Install, configure, patch, troubleshoot, and improve LAN and WAN systems, with some Linux and Windows server administration included Assist with SAN, virtualization, and VOIP administration Triage any alerts to determine the appropriate method and criticality of response Prepare, document, and update standard operating procedures and policies System Configuration standards Knowledge-base and troubleshooting articles Perform some after-hours support as required Ability to follow compliance, acceptable use, and regulatory policies Do YOU Meet These Requirements? Ability to work onsite in Pittston, PA a minimum of 2 days per week Bachelor's Degree in an IT related field preferred 4 to 6 years hands-on experience in an IT Infrastructure role required Perform after-hours support as needed for critical system issues (minimal) One Saturday per month is used for patching and disruptive maintenance Who We Are: It's our Mission to Drive Dentistry Forward Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states. We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?" If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you! We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.