13-004 - Lead Guest Services Associate I - SC/KROC San Diego
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![]() United States, California, San Diego | |
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Description
Mission Statement The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary The Lead Guest Services Associate I is responsible for providing quality customer service to members, clients and customers, in-person, via phone and email. The Lead Guest Services Associate I will serve as acting Manager-On-Duty, responding appropriately to incidents and reporting appropriately. Additionally, the Lead Guest Services Associate I will provide oversight to and supervision of Guest Services Associates, at the direction of the Membership Coordinator. Essential Functions
Working Conditions Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to be able to lift up to 10lbs. Ability to grasp, push, pull objects such as files, file cabinets drawers and reach overhead. Ability to operate computer, fax and telephone. Minimum Qualifications
Skills, Knowledge & Abilities
Experience
Must have or obtain First Aid/ CPR/ AED certifications with first 90 days of employment. (required)
1 year experience in a supervisory capacity. (required) Bilingual (Spanish) preferred. (preferred) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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