At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we work to weave diversity, equity, and inclusion into our work and foster a sense of belonging throughout the company and within our communities, we constantly ask ourselves: What is our impact on the world?
Watch Our Story:' https://www.hdrinc.com/our-story'
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
In the role of Network Administration Team Lead, we'll count on you to:
- Provide technical leadership in ongoing design, support, maintenance, and enhancement of information technology (IT) infrastructure environment
- Provide task direction and guidance for other staff members on team
- Provide support for team manager in developing budget information, staff coaching and guidance
- Present recommendations to senior leadership
- Enable an agile and simplified onboarding process for emerging solution integration
- Serve as contact point for first-level escalations to the team for technical and support issues
- Collaborate with network engineering team to optimize network configuration, network management and network monitoring
- Lead team in completion of incident closure and outage remediation within established SLAs
- Fill in for team manager when needed
- Perform other duties as needed
Preferred Qualifications:
- Certification in ITIL process standards
- Understanding of Agile processes
- Understanding of CUI data handling procedures
- Expert in creating business case, use cases, storytelling and driving change
This position does not qualify for visa sponsorship. #LI-KV1
Required Qualifications
- Bachelor's degree in a closely related field or combination of education and relevant experience
- A minimum of 7 years' experience in technical analysis of systems
- In-depth technical knowledge of network hardware, systems and architectures, and storage and backup system infrastructure technologies
- Expertise in technologies particularly in mid to large enterprise environments
- Experience in design, solutions development, and consultative roles is important
- Experience leading others in critical situations, and in teaching and coaching others
- Technical proficiency with administering and supporting systems management tools and methodologies
- Ability to develop innovative ideas for generating new approaches to solve problems
- Ability to gather technical requirements and translate into applicable solutions
- Excellent client service and interpersonal skills
What We Believe HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.
Primary Location
:
United States-Nebraska-Omaha
Industry
:
IT
Schedule
:
Full-time
Employee Status
:
Regular
BusinessClass
:
Marketing and Admin
Job Posting
:
Feb 3, 2025
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