Corporate Travel Consultant

We are seeking an experienced Corporate Travel Coordinator to help manage and optimize our company's travel program. This role is responsible for booking travel, securing cost-effective airfare and accommodations, managing travel profiles, and ensuring compliance with vendor contracts. The ideal candidate has hands-on experience in corporate travel management, is proficient in GDS systems, and is eager to take on a leadership role with a focus on international travel and program expansion. This position is based in Jacksonville, Florida.

Job Responsibilities:

Book and manage all travel reservations using the GDS system.
• Continuously search for optimal airfare, providing cost-effective options.
• Track and apply unused airline tickets and refunds to corporate travel accounts.
• Search and secure the best hotel and car rental rates, benchmarking with online prices.
• Maintain and manage employee travel profiles.
• Negotiate hotel rates and benchmark ground transportation costs.
• Collaborate with travel vendors to ensure contract compliance.
• Audit and reconcile travel invoices, including rental car overcharges.
• Submit required reports for ARC, corporate travel credit cards, and airline contracts.

Requirements:

• High School Degree or equivalent required
• 4+ years of experience in a Corporate Travel role

Specific Knowledge, Skills, License, Certifications Etc.

• Advanced knowledge of corporate travel
• Work for or with a Certified ARC (Airline Reporting Corp) company
• Proficient in GDS systems
• IATAN Travel Professional Certification is a plus

Core Competencies:

• Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem-solving inside and outside the department/organization.
• Customer Focus: Makes services to internal and external customers a priority; focuses on exceeding customer expectations, not just meeting them; recognizes and values all key stakeholders; applies and develops service excellence skills.
• Effective Communication: Listens for understanding and appreciation, encourages open feedback; presents clearly and effectively one on one, and in small and large group settings; considers the
• audience in preparing messages and in choosing the appropriate communication channels; creates and encourages open channels of communication.
• Execution/Empowerment: Demonstrates the ability to get results; manages competing demands in fast fast-paced environment with effective results; identifies and creates contingency solutions to ensure timely execution.
• Learning & Development: Learning new skills and increasing capabilities a high priority; taking action to address development needs in self and others, if applicable; identifying gaps and learning opportunities to ensure complete technical job proficiency; taking responsibility for own development and skills improvement.

Values:

• Team: Collaborate and demonstrate respect for team members, partners and everyone with whom we do business; open communication.
• Excellence: Strive for quality and safety; executed best in class; creative and innovative; dedicated for continuous improvement.
• Service: Passionate about customer service internal and external and to the community; and creates superior value.
• Trust: High standards of ethics and personal accountability; transparency; credibility; fairness

Environmental Factors and/or Physical Requirements:

While performing the duties of this job, this position is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (life, carry, move) light to medium weights of 10-50 pounds. Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application/form information. The associate frequently is required to sit, reach with hands and arms, talk and hear.

Haskell will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the Americans with Disabilities Act Amendments Act of 2008. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Haskell is an Equal Opportunity Employer (Females/Minorities/Protected Veterans/Individuals with Disabilities) and Drug-Free Workplace.

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