Technician, Switch

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Responsibilities:

• Facilities support: Supports Critical Facilities and Enterprise Security to ensure that all redundant systems such as power, cooling, and backhaul are maintained and available 24 hours a day at our MSO. Remains vigilant in securing the MSO from intrusion by detecting, reporting, and preventing any unauthorized access to our facility.
• Technical support: Provides technical support within and occasionally outside immediate team. Provides technical support in network performance initiatives, outage resolution and works to identify day-to-day improvement opportunities.
• Project management: Takes on smaller projects or portions of key projects / initiatives, providing accurate status and progress updates as requested.
• Operations: Identifies and shares potential process improvements and recommends them to Senior Technicians and / or management for consideration. Provides input on process improvements related to maintenance and repair activities. Assists in creation of job aids, scopes of work, method / statement of procedure, and helpful tools working closely with a Senior Technician.
• Continuous learning: Enrolls in and completes training requirements to stay current on existing and new systems and products, to grow skills, and to expand proficiency in company values and organizational requirements.

Education:

• Vocational/Technical Training. Two-year vocational degree in a technical discipline
• Related technical military training

Work Experience:

• 2 - 5 years' experience in switch or field operations and knowledge of Ericsson technologies
• Excellent verbal and written communication skills
• Self-motivated; exhibits initiative in achieving company goals and objectives
• Basic leadership skills and ability to prioritize and complete multiple tasks
• Able to work independently or in a team environment
• Strong attention to detail
• Flexibility with ever-changing environments and priorities
• Understands basic RF Engineering, Radio Frequency theory, and Electricity and Electronics theory
• Solve problems using creativity and innovation
• Accepts and provides constructive feedback
• Operational knowledge and theory of all Transport circuits to include but not limited to Ethernet, TCP/IP, VLANs, IP Subnetting, and microwave radio
• Solid skills in Microsoft office products with advanced skills in Excel specifically.
• Supports key projects, providing day-to-day updates to Senior Technicians and manager as directed.
• Supports team by contributing 100% as an individual, while prioritizing team success.
• Quickly adapts to change, seeking to understand the whole picture to best adapt.
• Basic understanding of theory and application related to RAN.
• Openly share ideas to help gain efficiency, solve problems, or add value to the business.
• Demonstrates continuous desire to learn and develop personally and professionally.
• Solid understanding of theory and advanced understanding of application related to transport.
• Ability to cover rotational On-Call shifts on weeknights and weekends.

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.