Continuous Improvement Coach

Pittston, PA / This is a hybrid position with 2 days per week onsite.

Continuous Improvement Coach at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What's in it for YOU?

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  Excellent Compensation Packages

  
  
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  Medical, Dental and Vision Benefits Effective on Day 1

  
  
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  401k Package, Paid Time Off Program, and Profit Sharing

  
  
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  Flexible/At Home Working Options

  
  
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  Associate Discounts and Community Giveback Programs

  
  
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  College Tuition Savings Program

  
  
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  Caring Family Culture Toward all Associates

  
  
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  Certified as a FORTUNE Great Place to Work

  
  
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  Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

  
  
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  Family owned for 90+ years

  
  

Position Summary:

The Continuous Improvement for PPO Profits will play a critical role in driving process improvement initiatives across the PPO Profits organization. As a Lean Six Sigma expert, this role will focus on leading high-impact CI projects that deliver measurable financial benefits while enhancing both customer and employee experiences. The CI Coach will also collaborate closely with stakeholders to manage IT software RFP processes and act as a project manager for key PPO Profits initiatives. Additionally, this role will coach PPO Profits leaders in the application of CI principles, building a culture of continuous improvement throughout the organization.

Do YOU Possess These Skills and Attributes?

• Continuous Improvement: In-depth knowledge of Lean & Six Sigma methodologies and tools, with the ability to apply them effectively to identify, analyze, and solve complex process issues
• Project Management Skills: Strong project management capabilities, including planning, coordinating, and executing multi-department initiatives; ability to manage timelines, resources, and stakeholders for successful project delivery
• Leadership and Coaching Ability: Proven ability to coach and mentor leaders in Continuous Improvement principles, fostering a culture of CI while building relationships across all organizational levels
• Analytical and Problem-Solving Skills: Advanced analytical abilities to assess processes, identify improvement opportunities, and drive data-informed decision-making, with a focus on achieving financial and operational efficiencies

Do These Responsibilities Interest YOU?

• Leverages Lean Six Sigma methodologies and tools to identify and generate significant, sustainable efficiencies and expense reduction opportunities that ideally improve the customer and employee experience
• Coach PPO Profits organization leaders in the application of Continuous Improvement principles and Lean Six Sigma methodologies
• Work with process owners to ensure processes are measured, monitored, and controlled using key metrics and standard work, ensuring improvements are sustained over time
• Collaborate with Senior, Director, and Mid-level management across functional areas to build support for CI initiatives and the broader BCI mission
• Provide leadership that inspires continuous improvement, driving the rigor, value, and benefits of CI across the organization
• Contribute to Benco's Continuous Improvement program by identifying and sharing CI best practices from inside and outside the organization
• Use project management methodologies to lead multi-department process improvement projects, collaborating with process owners and project team members through planning, implementation, and control phases
• Manage the end-to-end process for business software RFPs, including gathering requirements, collaborating with stakeholders, and overseeing the selection process

Do YOU Meet These Requirements?

• Bachelor's Degree in Business or related field
• 4-6 years Experience leading process change projects related to the implementation and use of lean Six Sigma process improvements
• 1-3 years Experience managing or contributing to IT software sourcing

Who We Are: It's our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930-a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?"

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.