Manager, Asset Protection

Bring Your Amazing Self to Work

At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.

Job Overview

The Manager, Asset Protection ensures the safety and security of Supply Chain Associates and company assets by managing the Asset Protection function and team.

What You Will Do

• Provide support and backup for the Director, Asset Protection.
• Oversee all aspects of Asset Protection operations to support company profit and service goals.
• Protect company assets, monitor alarms, and ensure the safety of employees, visitors, and property by enforcing security policies.
• Hire, train, and supervise the Asset Protection staff.
• Communicate with facility management and Supply Chain Asset Protection on shortage and security issues, recommending solutions as needed.
• Maximize partnerships with serviced stores to improve inventory accuracy, reduce shortage, and drive sales.
• Identify and investigate causes of shortage, including potential internal and external theft.
• Secure and monitor trailer movement in and out of the facility.
• Manage Asset Protection operations, including staff communication, workload balancing, scheduling, and processing standards.
• Assist in developing and managing departmental budgets.
• Ensure departments meet or exceed performance goals in safety, shortage reduction, cost control, quality, and customer service.
• Analyze activities, costs, and operations to assess progress toward department objectives.
• Develop and mentor direct reports to foster growth and performance excellence.
• Ensure clear, consistent, and timely communication with subordinates, peers, and senior management.
• Maintain regular, dependable attendance and punctuality.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Leadership & Team Management - Hire, train, and supervise Asset Protection staff while fostering team development and performance excellence.

Security & Loss Prevention - Identify and investigate shortage causes, enforce security policies, and ensure asset protection across the facility.

Communication & Collaboration - Maintain clear, timely communication with subordinates, peers, and senior management, and collaborate with facility leadership to address security concerns.

Problem-Solving & Adaptability - Analyze issues, recommend solutions, and adapt quickly to changing priorities in a fast-paced environment.

Operational Oversight - Manage scheduling, workload balancing, and adherence to processing and safety standards.

Budget & Performance Management - Assist in budget planning and ensure departments meet or exceed performance targets in safety, cost control, and quality.

Analytical & Decision-Making Skills - Assess operations, costs, and security risks to drive continuous improvement and operational efficiency.

Relationship Building - Maximize partnerships with serviced stores to improve inventory accuracy, reduce shortage, and support business goals.

Dependability & Initiative - Demonstrate a proactive, resourceful approach and maintain consistent attendance and reliability.

Who You Are

• Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way.
• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• This position requires heavy lifting, constant moving, remaining in a stationary position, and reaching with arms and hands. Involves remaining in a stationary position for at least two consecutive hours, lifting at least 50 lbs. stooping, kneeling, crouching, and climbing ladders. May involve reaching above eye level. Requires close vision, color vision, depth perception, and focus adjustment.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

• An inclusive, challenging, and refreshingly fun work environment
• Competitive pay and benefits rooted in principles of equity
• Performance incentives and annual merit review
• Merchandise discounts
• Health and Wellness Benefits across medical, dental, vision, and additional insurance
• Retirement Savings Plan with 401k match opportunity
• Employee Assistance Program (mental health counseling and legal/financial advice)
• Resources for continuous learning, career growth, and leadership development
• 8 paid holidays
• Paid Time Off (first year prorated depending on start date)
• Tuition reimbursement program
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities
• Empowerment and autonomy to perform impactful work with tangible results

About Macy's

Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.

Bring your creativity, energy, and ideas to the Macy's team - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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