PIA P&C Specialist

Are you a PIA P&C Specialist who is looking to join one of the top companies within the Business Process Outsourcing Industry?

Are you looking to further your career and grow?

Do you have experience in customer service and insurance?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Rochester, NY. Interested?

Here's what you'd do:

• Responsible for daily processing / data entry / validation of records and maintenance of new and existing insurance accounts.
• Maintain a high level knowledge of the products and services supported by client Provide customer service and support to both internal and external clients.
• Performs data entry of confidential client information and is responsible for the security of this information as files are loaded into client systems
• Initiates timely new account setup and process all documentation related to setup and maintenance of new or existing accounts for Workers&rsquo.
• Compensation and other insurance lines.
• Responsible for meeting department quality and productivity standards relative to data input and established timelines.
• Maintains needed documents and records to ensure compliance with all applicable state and federal insurance regulations.
• Provides necessary documentation to states and federal insurance agencies as well as our insurance partners as needed.
• Responsible for the accuracy and integrity of the clients&rsquo financial and insurance transactions to ensure client satisfaction.
• Responds to inbound inquiry calls or e-mails and places outbound calls or e-mails to clients insurance partners and other client offices as needed by the business unit in order to complete new account setup.
• Researches and resolves product and service related issues from clients and internal and external partners to ensure client satisfaction.
• Maintains accurate recording of all internal and external communications used for the accurate and timely setup service and maintenance of new or existing insurance accounts.
• Maintains positive and professional relationships with clients and internal and external partners to ensure client satisfaction.
• Utilizes multiple computer software applications in conjunction with carrier and bureau web-sites to perform their job duties Internal systems to include HRIS WebORS Core Advanced Payroll Application and other Microsoft Access databases in order to ensure the proper set up of new insurance policies and to respond to all client inquiries.
• Demonstrates knowledge of payroll generated reports and charges as they relate to all insurance products/services administered by client.
• Demonstrates knowledge of the Workers&rsquo Compensation Payment Service Agreement and ensures new clients are meeting their obligations.
• Participates in product related projects or training sessions as needed.
• Other duties as assigned.

Here's what you'll get:

Pay: $18.00 / hr.

Hours: 40 hrs/Week.

Length: Contract (3 Months).

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

• High School Diploma or GED.
• Minimum of 1 year experience in customer service and insurance.
• Minimum of 1 year experience in Microsoft Office.

• Associate Dgree in Business Management or Finance.
• Good written and verbal communications skills.
• Analytical and mathematical skills.
• Good prioritization and organizational skills.
• Multi-tasking abilities versatility and ability to operate in a fast-paced high volume environment.

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.