System Support Specialist

Anakim Consulting
United States, Alabama, Huntsville
Mar 07, 2025
Title System Support Specialist EOE Statement Anakim Consulting is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regards to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Description System Support Specialist Huntsville, AL 35808 Location: On-Site 24x7 Operations; occasional travel Certification Requirement: Program specific, within 180 days of hire Anakim Consulting Inc. has an opening for a System Support Specialist to support our work at the Marshall Space Flight Center in Huntsville. This position will support day-to-day operation and ongoing support for network services. Description: Support integrated communications services for secure voice, video, and data solutions Provide troubleshooting assistance and problem resolution for computer systems including personal computers, mini/mainframe computers, client-servers, Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. Responsibilities include: Use a variety of network management and diagnostic tools for monitoring and troubleshooting communication-related problems Monitor and maintain Cisco Routers and Switches and Junipers Routers Support hardware Provide support for real-time network and dataflow issues Support testing and implementation of new network services Position Requirements Basic Qualifications: U.S. citizenship Ability to obtain security access (Public Trust level) High School Diploma 4+ years of related experience Ability to support 24x7 operation environment and work non-standard work hours/shifts Availability to support occasional travel for training (primarily during first year of employment) Experience with UNIX server administration including RedHat LINUX platform Knowledge of TCP/IP technology Knowledge of IP Addressing and subnet masking Excellent writing and oral communications skills Hands-on experience with standard industry products eg. Cisco, Juniper, and Ciena Effective communicator and able to coordinate network and customer issues with other technical sections Ability to multi-task and respond quickly to real-time dataflow issues Knowledge of Network Monitoring tools, eg. NNMi, Specturm, MRTG, CACTI Experience in supporting Wide Area Networking connectivity Preferred Qualifications: Current CCNA, CCNP or JNCIA certification Knowledge of Linux Knowledge of normal trouble ticket processes Knowledge and hands on experience with data analyzers, network probes and other network diagnostic and performance measurement devices Experience in performing traceroutes, executing ping test Experience in WAN protocols such as SONET and MPLS Experience working with Commercial Carrier service providers such as AT&T, Verizon Knowledgeable of transmission principals including T1, T3, DS-3 &OC-3/48 Knowledge of serial interfaces including RS232, V.35 and RS 449 Full-Time/Part-Time Full-Time Position System Support Specialist About the Organization Anakim Consulting is a privately held small company that provides growth opportunities for employees. Come join our team! This position is currently accepting applications. Apply Now