Certified Medical Assistant

Who We Are:

As the only independent and physician-led faculty practice plan of the University of Tennessee Health Science Center, University Clinical Health (UCH) offers best-in-class clinical care through a network of 175+ providers across 19 specialties to meet the healthcare needs of the Mid-South community. UCH is a not-for-profit, non-tax-supported group practice and is here to serve the community while providing medical excellence to our patients.

Position Summary:

Performs appointment scheduling and registration for patients as well as updating demographic information. Performs a variety of patient care activities to assist physicians. Prepares the examination room for the patient as well as taking patient vital signs and recording vitals in medical chart. This position also maintains patients' medical charts and receives co-payments for the visit. Must be efficient with the ability to prioritize and multi-task. Excellent communication skills are essential for this position.

Key Results Areas (KRAs):

• Patient assessment
• Clinical procedures
• Physician order execution
• Patient satisfaction
• Clinic resource availability
• Regulatory compliance
• Phone triage
• Pre-certification & authorization
• Patient registration process

Core Competencies

• Keyboarding skills and aptitude for learning patient database program
• Knowledge of OSHA requirements
• Knowledge of medical terminology
• Effective interpersonal and communications skills

• High School diploma or equivalent
• Current CPR certification is required
• Certified Medical Assistant Certification from an accredited teaching establishment required
• 1-2 years of related work experience is required

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10-25 pound