Inside Sales Manager - Outbound Sales

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

RSM US LLP is looking to add a dynamic Inside Sales Manager to our North American Sales organization to support our outbound sales operations.

The Inside Sales Manager will be responsible for leading and managing the inside sales growth team to set meetings with new prospects regarding our professional services offerings. This role involves hiring/building the team, developing targets/markets, designing sales strategies, measuring and coaching team members, and ensuring excellent customer service to both our external and internal clients. This leader will collaborate with our marketing teams, service line leaders, and the business development organization to develop complete sales campaigns. This leader will also be responsible for reviewing the results of their campaigns with the internal sponsors of each campaign.

ESSENTIAL DUTIES

• Build, lead, mentor, and manage the inside sales growth team to meet and exceed sales goals. Experience in building a team with understanding of the sales process (targeting/prospecting, researching, presentation, objection handling, etc.). Developing and leading a remote team is needed. Professional services sales experience or industry background is key. Responsibility to help with bringing in talent to the team by reviewing resumes and interviewing talent.
• Monitor and analyze sales performance metrics to identify areas for improvement. Most important function of the Sales Growth Team will be to schedule meetings with new prospects. Metrics will be assigned to the team and the individual team members to facilitate that goal. Additionally, specific campaigns may have their own metrics. This role will coach/mentor their team in achieving these goals by helping formulate strategies and cadences for their team's outreach efforts.
• Collaborate with other sales leadership, service line leadership, and other internal clients to develop campaigns and strategies to enable them to meet their goals. This role will interface with Product Line leaders, Service Line leaders, Sales leadership and Marketing to fully develop their sales campaigns. This leader will professionally represent the Inside Sales team and guide these internal constituents in building successful sales campaigns.
• Prepare and present sales reports to senior management
• Other duties as assigned

EDUCATION/CERTIFICATIONS

• Bachelor's Degree preferred

TECHNICAL/SOFT SKILLS

• Ability to prioritize and manage multiple priorities simultaneously preferred
• Proven sales management skills, particularly in a call center environment required
• Exhibit strong communication/presentation, analytical, organizational skills, executive presence, and business acumen required
• Motivated, self-disciplined and possess strong time management skills required
• Prior solution selling experience preferred
• Strategic planning skills preferred
• Demonstrated ability to direct the activities of a geographically dispersed sales team in a remote environment to achieve practice sales objectives/goals
• Demonstrated ability to participate in practice strategic planning as it relates to sales resources alignment, deployment and staffing levels

EXPERIENCE

• Minimum 5 years of sales leadership, professional services industries preferred
• Demonstrated personnel management experience, including hiring, terminations, training, deployment, and performance management required
• Experience building a remote sales organization, leading strategic and territory planning, and collaborating with outside sales and service delivery teams required

LEADERSHIP SKILLS

• Ability to effectively/objectively assess performance of team members and take necessary actions preferred
• Ability to clearly communicate expectations to team members that hold shared accountability for the results required
• Demonstrated ability to achieve personal and team revenue production targets required

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.