Marketing Coordinator (National Symphony Orchestra & Fortas)

About The Kennedy Center

"I am certain that after the dust of centuries has passed over our cities, we, too, will be remembered not for victories or defeats in battle or in politics, but for our contribution to the human spirit." - President John F. Kennedy

The Kennedy Center is the nation's cultural center and living memorial to President John F. Kennedy. Located on the banks of the Potomac River in Washington, D.C., the Center presents performances across all genres, and is also home to artistic affiliates Washington National Opera and National Symphony Orchestra.

At the Kennedy Center, we strive to foster belonging and empowerment at work. We are able to advance our mission because of our committed and passionate employees. We are fortunate to be able to leverage their diverse perspectives, life experiences and skills to inform how our workplace can be a safe, transparent, and replenishing community. The Kennedy Center is an equal opportunity employer and does not discriminate against any employee or applicant based on race, religion, gender identity, sexual orientation, disability, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

Mission Statement: As the nation's performing arts center, and a living memorial to President John F. Kennedy, we are a leader for the arts across America and around the world, reaching and connecting with artists, inspiring and educating communities. We welcome all to create, experience, learn about, and engage with the arts.

Why Join Us

We offer a total rewards package to all full-time employees to include:

• Staff offers for discount tickets
• Retirement plan with organization matching (after 1 year of employment)
• Qualifying employer for the Public Student Loan Forgiveness Program (PSLF)
• Commuter programs including pre-tax options for discounted parking and SmartBenefits (WMATA)
• Annual Leave, Sick Leave, and Personal Days available immediately upon hire
• 11 paid holidays per year
• Medical, Dental, and Vision benefits with FSA and HSA options, and paid FMLA
• Flexible work arrangements
• We like to have fun! Check out the Kennedy Center National Dance Day 2024 staff video!

Pay Details

The Kennedy Center strives to design equitable compensation programs. The projected salary range for this position is $50,000 - $55,000, commensurate with experience, and includes a comprehensive benefits package. This is the targeted range of possible compensation for this role at the time of posting. This range may be modified in the future. Base pay within the range is ultimately determined by a candidate's skills, expertise, and experience as it relates to the position qualifications and responsibilities.

Job Description

The Marketing Coordinator provides critical administrative and campaign support to the Kennedy Center's Marketing Strategy team, ensuring the smooth execution of initiatives that drive revenue, attendance, and audience engagement. Reporting to the Marketing Manager, National Symphony Orchestra (NSO) and Fortas Chamber Music, this role plays an essential part in supporting marketing efforts specifically for NSO and Fortas. The NSO presents over 150 performances annually, ranging from classical and family concerts to collaborations with popular artists. Fortas Chamber Music offers a dynamic season of world-class chamber music performances, further enriching the Kennedy Center's artistic offerings.

The Marketing Coordinator is responsible for supporting marketing campaigns, assisting with digital marketing efforts-including paid social media-and managing key administrative tasks. This role also contributes to maintaining Standard Operating Procedures (SOPs) for marketing processes and assists in the creation of event setup documents. The Marketing Coordinator collaborates closely with the marketing CRM team to maintain audience segmentation lists and ensures campaign execution aligns with institutional goals. Given the dynamic nature of this role, responsibilities may shift based on the evolving needs of the team.

Key Responsibilities

Campaign Coordination & Administrative Support

• Support the Marketing Strategy team in the execution of marketing campaigns for NSO and Fortas, ensuring timely delivery of materials and meeting campaign deadlines.
• Coordinate administrative tasks, including scheduling, routing approvals, tracking campaign deliverables, and maintaining organizational systems for marketing initiatives.
• Collaborate with the marketing CRM team to build and maintain audience segmentation lists in Tessitura for email and direct mail campaigns.
• Assist in maintaining Standard Operating Procedures (SOPs) for marketing processes.

Event Support & Setup Documentation

• Assist in creating event setup documents to ensure seamless coordination between marketing, box office, and programming teams.
• Support on-site event needs as assigned.

Digital Marketing & Paid Social Media Support

• Provide assistance in digital marketing efforts, including supporting paid social media campaign creation and routing when needed.
• Responsibilities in this area may fluctuate based on team needs, ranging from occasional to more extensive involvement.

Other Duties as Assigned.

Key Qualifications

• Bachelors degree preferred; must have at least one year professional experience in sales, marketing or performing arts management.
• Project Management Experience
• Must be comfortable working in a fast-paced team environment. In addition, the candidate must possess strong interpersonal skills and have the ability to produce effective oral and written communications. The person must maintain a high level of productivity and have increased attention to detail. He/she/they must also possess advance capabilities with standard personal computing programs. A working knowledge of CRM systems, Tessitura preferred.

Additional Information

Travel up to 2% may be required.