Financial Aid Counselor- CNE

MINIMUM QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Bachelor's degree in Finance, Business Administration, Counseling, Education, or related field

2. BLS Certification from American Heart Association (prior to students' arrival on campus)

EXPERIENCE:

1. Minimum of 2 years of experience in financial aid, student services, or a related area. (Required)

2. Knowledge of federal and state financial aid regulations and processes. (Required)

PREFERRED QUALIFICATIONS:

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

1. Graduate degree in a related field

2. 3 years of experience in financial aid or higher education administration

EXPERIENCE:

1. Nursing program experience

2. Experience working with underserved populations

CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

1. Provide individualized counseling to students and their families regarding financial aid options, application procedures, and eligibility requirements.

2. Assist students in completing the Free Application for Federal Student Aid (FAFSA) and other financial aid forms.

3. Review and process financial aid applications, ensuring accuracy and compliance with federal, state, and institutional guidelines.

4. Conduct verification of student and parent information as required.

5. Determine financial aid eligibility and package awards in accordance with regulations and policies.

6. Monitor and facilitate the disbursement of financial aid funds to student accounts.

7. Stay current with changes in federal, state, and institutional financial aid regulations.

8. Prepare and submit required reports and documentation to ensure compliance with regulatory agencies.

9. Develop and present workshops and seminars on financial aid literacy and planning for students and families.

10. Work collaboratively with admissions, enrollment manager, and other staff to support student enrollment and retention.

11. Serve as a resource for faculty and staff on financial aid matters.

12. Provide excellent customer service by responding to inquiries from students, parents, and other stakeholders in a timely and professional manner.

13. Address and resolve financial aid issues and concerns as they arise.

14. Stay informed about best practices and trends in financial aid and higher education.

15. Maintain accurate and confidential student records.

16. Utilize student information system to track and manage student financial aid data.

17. Perform additional tasks and responsibilities as needed to support the mission and goals of the student services office.

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. The physical demands described here are representative of those thatmust be metby an employee to successfully perform the essential functions of this job. Reasonable accommodationsmay be madeto enable individuals with disabilities to perform the essential functions.

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Standard office environment

SKILLS AND ABILITIES:

1. Communication (written, oral, technological)

2. Contribute to a positive and inclusive culture

3. Execute mission, philosophy, goals, and values

4. Honesty, professionalism

5. Organized, attention to detail

6. Ability to prioritize

7. Strong analytical and problem-solving skills to assess financial situations and determine appropriate aid packages.

8. Excellent communication skills with proficiency in Microsoft Office Suite and other student services software

9. High level of accuracy and attention to detail in managing financial aid applications and records.

Additional Job Description:

Scheduled Weekly Hours:

Shift:

Exempt/Non-Exempt:

Company:

Cost Center:

Address:

WVU Medicine is proud to be an Equal Opportunity employer. We value diversity among our workforce and invite applications from all qualified applicants regardless of race, ethnicity, culture, gender, sexual orientation, sexual identity, gender identity and expression, socioeconomic status, language, national origin, religious affiliation, spiritual practice, age, mental and physical ability/disability or Veteran status.