Process Improvement Engineer IV

Type: Full Time

Location: Washington, DC

Overtime Exempt: Yes

Reports To: ARMADA HQ

Security Clearance Required: Active Top Secret

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Duties & Responsibilities:

• The Process Improvement Engineer / Specialist IV shall provide assistance in the maintenance and support of the NGA PERSEC Programs though process improvement initiatives.
• The Process Improvement Engineer / Specialist IV shall support the execution of the day-to-day NGA PERSEC though process improvement initiatives.
• The Process Improvement Engineer / Specialist IV shall ensure Process Improvement team members provide timely security support to Personnel Security's internal and external tasking's, projects, and programs.
• Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of process improvement initiatives.
• The Process Improvement Engineer / Specialist IV shall prepare, support and administer PERSEC program briefings, as needed.
• Prepare, write, and present reports/whitepapers, various forms of correspondence, as required.
• The Process Improvement Engineer / Specialist IV shall research, prepare and maintain security procedures/guidance for NGA PERSEC in support of process improvement initiatives.
• Brief SISP leadership and other NGA KC's regarding the program requirements and regulations in support of process improvement initiatives.
• The Process Improvement Engineer / Specialist IV shall appropriately and accurately maintain and update databases and files (e.g., PeopleSoft security system of records, SISP SharePoint Pages, internal SISP file folders, etc.) with data entry in a timely manner/real time related to process improvement initiatives, as needed.
• The Process Improvement Engineer / Specialist IV shall respond in a timely manner to all telephone and/or email actions, questions, or status inquiries.
• Assist in maintaining distribution lists for customers to contact PERSEC for process improvement initiatives, as needed/required.
• The Process Improvement Engineer / Specialist IV shall bring process improvement initiatives issues to the attention of the Government Team Leads.
• Assist the government PERSEC team to help in developing recommendations for improvement.
• Provide service excellence in guidance and resolution to internal and external customers' questions and inquiries in a timely manner for support to their programs.
• The Process Improvement Engineer / Specialist IV utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues.
• Document and provide Weekly Activity Report (WAR) actions in the SISP designated template and timeline to the Government Lead.
• Provide tailored and innovative process improvement solutions for all Personnel Security areas and teams utilizing Process Improvement techniques (e.g., Six Sigma, Lean Management, Agile Management, etc.).
• The Process Improvement Engineer / Specialist IV shall conceptualize, design and develop automation within PERSEC systems to improve process flow between various security teams.
• Work with NGA CIO-T Business Enterprise Services to manage development, patch updates, maintenance, support and codebase for automation initiatives, as needed.
• Other duties as assigned.

Knowledge, Skills, and Abilities (KSAs):

Required:

• Strategic process improvement techniques and mapping (e.g., Six Sigma, Lean Management, Agile Management, etc.).
• Designing new processes and reviewing current processes for efficiencies and developing execution plans for recommended improvements.
• Working with multiple teams and customers when conducting process improvement analysis methodologies.
• Clear and concise writing skills
• Positive, engaging communication skills
• Excellent organizational skills to ensure process improvement solutions are meeting required timelines and Federal Investigative Standards quality standards.

Minimum/General Experience & Education:

• Bachelor's degree or equivalent experience in a related field to process improvement techniques
• Extensive experience in application of process improvement techniques, methodologies, and associated tools (11-14 years) in the DOD/IC.
• Extensive experience working process improvement initiatives in process automation with PERSEC systems.

Disclaimer:

The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at www.armadausa.com.

Special Notes: Relocation is not available for these jobs.

ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.