Shift Manager - EVS

Why Bally's?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A., a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

The EVS Shift Manager is responsible for providing direct supervision, guidance, and training to all EVS team members in accordance with all approved policies, procedures, and standards to ensure the facility meets the highest standard of cleanliness.

Responsibilities:

• Responsible for supervising staff and the overall daily management of a designated shift. Supports, administers and manages operational goals and monitors achievements of performance and profit objectives.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
• Responsible for distributing keys and supplies to the staff on assigned shift; make sure equipment is signed out/in properly at beginning and end of shift and ensure the proper use of supplies and equipment at all times.
• Ensures the day-to-day cleaning of the property is performed to established standards; also ensuring deep cleaning activities are performed with minimal impact to operations, during applicable shift. Inspects completed work.
• Responsible for ordering supplies and maintaining appropriate inventory and par levels.

• Responsible for ensuring OSHA standards are followed, to include training all team members in the proper techniques of using chemicals; make sure all bottles are labeled properly and ensure chemical bottles have proper chemical labels.
• Maintain all work areas and ensure equipment is free of safety violations; report any hazardous conditions or broken equipment immediately.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise.

• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintains strict confidentiality in all departmental and company matters.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities.

• Responsible for staff development and training programs.
• Responsible for rewards and recognition program to maximize employee engagement.
• Evaluates team members within department and delivers constructive feedback to employees regarding performance.
• Determines recommendation for staffing (including interviewing and hiring) and scheduling (planning, assigning and directing work) to meet business needs.
• Determines work procedures and expedites workflow.
• Responsible for employee performance (disciplining, coaching, counseling).

Qualifications:

• Minimum two years supervisory experience in EVS or related field.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Knowledge and experience of cleaning products and/or equipment necessary to successfully perform job.
• Excellent interpersonal and communication skills
• Proven history of success in a demanding environment

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!