Senior Insurance Claims Analyst

WHO WE ARE

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas hence the name "Helena". We now have close to 600 locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology and manufacturing just to name a few.

ABOUT THE JOB

The Senior Insurance Claims Analyst supports the day-to-day operations of the internal and external claims management team to ensure risk transfer and risk mitigation. The ideal candidate needs excellent quantitative and analytical skills and the ability to apply those skills across a variety of risk management frameworks.

WHAT YOUR DAY WILL LOOK LIKE

• Maintains formalized claims service standards with service providers, outside claims adjusters and third-party insurance claim administrators and provides feedback on enhances and changes to the program as needed.
• Interprets claims data and creates action plans.
• Coordinates with other areas of the company with claims management responsibility for insured claims and claim administration issues relating to coverage interpretation or other matters relating to the insurance program.
• Coordinates with the regulatory compliance team in developing and administering appropriate loss control and safety programs to encourage safe conduct by all employees while on the job.
• Oversees application of insurance coverages, policy exclusions and policy conditions.
• Provides input for monthly loss projection methodology, insurance expense allocations and loss analytics.
• Produces risk and claims management monitoring reports to support accounting.
• Maintains and enhances training related to risk mitigation, RMIS systems and other associated technologies.
• Provides reporting of claims and losses to reduce claims frequency, severity and reporting lag time.
• Assists in the development and updates of communication campaigns regarding claims management.
• Provides feedback on the development and enhancement of internal policies and procedures regarding claims management.
• May be required to operate a company vehicle.
• Provides support and assistance across the company, including attending and leading training sessions on claims management.
• Provides excellent customer service to all internal and external customers.
• Other work-related duties as assigned by leader.
• Reliable and regular attendance is required.
• Follows all company policies and procedures.

EDUCATION & EXPERIENCE

• Bachelor's degree and five years of work experience is required. Degree in risk management, insurance or related field is preferred or no degree and ten years of work experience is required.
• Two years of litigated commercial property and liability claims experience is required.
• Professional designation related to insurance claims competency is strongly preferred.

SKILLS & QUALIFICATIONS

• Competency with risk management information systems and/or the TPA claims system.
• Leadership and teambuilding skills.
• Decision-making skills.
• Organizational skills.
• Advanced computer skills including working knowledge of Microsoft Office and Excel are required.
• Travel by various means for claims-related matters up to 15% of the time is required.
• Valid U.S. driver's license is required to drive a company vehicle.
• Ability to read, write and speak in English is required.
• Communicating in Spanish is a valuable skill at Helena.

Successful completion of a drug test and background check is required for all positions at Helena.

WORK ENVIRONMENT & PHYSICAL ASPECTS OF THE JOB

The work environment for this position is that of a typical office environment where the noise level is mostly quiet. This position requires you to use your hands for many different tasks and to talk, hear, walk, stand and sit. You may be occasionally required to lift or move up to 10 pounds.

BENEFITS AT HELENA

• Health, Dental & Vision Insurance STARTS THE SAME DAY YOU DO!
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Helena's robust 401(k) Savings Plan offers you a 100% company-match up to 5% starting on your first day. As your years of service with Helena increase, so does our company-match - up to 10% based on your contribution amount.
• Three year vesting on company match with 1,000 hours of service.
• Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay and Wisely.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay - paid for by Helena at no cost to you.
• Free Short & Long-Term Disability.
• Up to 80 hours of paid Parental Leave.
• Education Assistance.
• And much more!

For more detailed information about our benefits, visit helenacareers.com/benefits.

STAY CONNECTED TO THE HELENA POWERHOUSE!

Follow us on social @HelenaCareers or visit us at helenacareers.com.

Helena supports individuals with disabilities, and reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Helena is an equal opportunity employer.