Mammographer Quality Assurance (QA) Specialist
 Massachusetts General Hospital | |
 United States, Massachusetts, Boston | |
| 15 Parkman Street (Show on map) | |
 Feb 19, 2025 | |
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The Quality Assurance (QA) Specialist facilitates the Breast Imaging QA program and provides appropriate education and guidance to staff which includes assessing, planning, implementing, and evaluating both orientation and continuing education programs to enhance the quality of patient care services. The QA Specialist ensures these programs are based on the principle of delivering care appropriate to all ages of the patients served in the department. Responsible for overseeing and leading regulatory and accreditation processes where applicable. Collaborates with department leadership to develop, implement, and evaluate learning opportunities appropriate and as indicated for students, new employees, and incumbent staff. The individual must have proven problem-solving skills to provide effective and professional guidance and training. Works clinically as assigned and maintains required licensure and qualifications in Mammography and/or Breast Sonography.
Works regularly across all areas as of department as Breast Imaging Technologist to maintain optimal direct patient care and imaging skills as well as exemplify expected work behavior for all students and technologists; Maximizes opportunity to teach students and other Technologists in real time while working on floor. Responsible for the development and delivery of staff and student education, training in patient care areas and conducting classroom/lecture activities; Regularly presents in departmental staff meetings/scheduled in-services to educate with intent to improve departmental knowledge and performance Responsible for student performance, including but not limited to regular instruction, both classroom and clinical, monitors student attendance, performance, and interaction with staff; Seeks feedback from incumbent staff and follows up accordingly; Ensures equity in student clinical experience and rotations; Completes performance evaluations; Acts as BWH Representative in all interactions with formal education programs Collaborates with Clinical Managers/Lead Technologists to orient new employees, coordinates training; Follows up on feedback as result of new employee/incumbent employee performance with intent to train or re-train to expected employee performance Assists ACD and Clinical Managers with assessment of technologist initial and annual competency and image quality for performance evaluations and EQUIP program; Develops competencies and corrective action plans as needed Demonstrates proficient to expert knowledge of all imaging equipment, techniques, procedures, QC testing and troubleshooting techniques, and supply inventory Maintains appropriate education documentation including staff competencies, image quality reviews, CEUs, and licensure Collaborates and participates with research teams to meet protocol requirements and conduct appropriate staff education/monitor progress Collaborates with staff, radiologists, and department leadership to ensure exam protocols, patient care processes, and image quality are optimized Collects and analyzes quantitative and qualitative statistical data as requested for departmental projects, maintains properly operating equipment, and works with vendors to resolve technical problems Collaborates with the ACD, Clinical Director, and Breast Imaging QA Coordinator to maintain quality assurance in accordance to all relevant regulatory and accrediting bodies Performs other duties as assigned Education Graduate of an accredited school of Radiologic Technology. The following license/certification requirements must be actively possessed and maintained:
Experience Knowledge, Skills and Abilities Physical Requirements
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. | |