Director, Institutional Research and Data Analytics

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC atwww.matc.edu.

Under the direction of the Vice President of Institutional Effectiveness, the Director, Institutional Research & Data Analytics, works collaboratively to optimize data collection, enhance systems requiring data support, and develop meaningful reports and tools to increase student success. The position will also work closely with senior leaders to forward data informed initiatives leading to greater student success. Leads and supervises the Institutional Research Department to enable the college to coordinate data-informed decisions and optimize outcome performance. Develops and evaluates best practices for the district.

Work requires the use of independent judgment, prioritizing while working from broad institutional and divisional policies and general objectives. Communication is continuous between the division, industry partners, and specialized agencies.

• Data Management, Analysis and Student Success: Oversees the collection, management, and analysis of institutional data to support strategic planning, accreditation, student success, resource allocation, and compliance reporting. Develops and maintains dashboards, reports, analytical tools, and statistical modeling with predictive analysis to provide actionable insights for District leadership. Designs and implements surveys and focus groups to understand and provide insights on student success and performance outcomes. Organizes and presents KPI dashboard data to the District Board and other constituents.
• Collaboration & Training: Works directly with system leaders in Information Technology, EAB Navigate, and other departments to develop and improve systems for various units to provide data insights and improve functionality for student servicing areas. Also, works collaboratively to develop systems for improving college data collection, reporting, and storage. Provides training and consultation to faculty, staff, and leadership on data literacy and the use of institutional research tools.
• Regulatory Compliance & Reporting, Accreditation and Funding: Supports strategic planning and accreditation to advance plan and maintain accreditation. Ensures compliance with state, federal, and accreditation data reporting requirements (e.g., IPEDS, state education agencies, accrediting bodies). Oversees the development of state and federal financial, student, and staff accounting reports. Leads performance funding, data gathering process resulting in successful state funding.
• Research & Policy Development: Supervises and ensures quality institutional research processes, protocols, and activities. Conducts research studies and statistical analyses to inform policy development, enrollment management, student retention, and academic program assessment.
• Data-Driven Decision Making and Continuous Improvement: Leverages data analytics to drive informed decision-making and fosters continuous improvement within the area of responsibility. Analyzes key performance indicators (KPIs) and relevant metrics to gain actionable insights and monitors performance measures aligned with organizational goals. Utilities data to inform strategic and operational decisions.
• Applies continuous improvement methodologies (e.g., Plan-Do-Study-Act) based on data analysis promoting a data-driven culture and enhancing team data literacy.
• Committee Participation and System Engagement: Leads the Research IRB committee and organizes, reviews, and debriefs meetings among stakeholders. Attends internal and external meetings and may serve as chair/co-chair for other committees.
• Ethics and Confidentiality: Practices honesty by demonstrating a consistent and uncompromising adherence to strong moral and ethical principles, values, truthfulness, and accuracy in all actions. Addresses all student and employee behavior in a confidential and respectful manner.
• Budget Planning and Fiscal Administration: Provides data needed for an annual budget for assigned division in accordance with institutional policies and ensures effective operations within those controls.
• Cross Functional Relationships and Collaborative Teamwork: Establishes, maintains, and enhances positive work relationships with staff, faculty, administrators, and other stakeholders.
• Leadership and Supervision: Develops and manages a high performing team that is highly skilled and motivates staff to remain focused on the delivery of quality and value-added services and allocates cross-functional responsibilities and work processes. Responsibilities include hiring, coaching/mentoring, performance management, and progressive discipline as needed.
• Continuous Learning & Professional Development: Maintains current knowledge of best practices and standards in higher education with an emphasis on community colleges. Actively organizes and/or participates in applicable workgroups, trainings, workshops, seminars, committees and professional associations or conferences to promote continuous learning.
• Other duties: Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.

• Ability to problem solve and analyze effectively, including use of data analytics such as to analyze and interpret statistical and management data. Demonstrated ability to gather information, identify patterns or connections between situations.
• Ability to persuade and influence across employment levels and across a large variety of different stakeholders in a higher education setting.
• Ability to overcome obstacles by engaging outside resources or utilizing executive direction.
• Ability to complete projects in a higher education setting.
• Ability to organize, prioritize and schedule work assignments.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively through both oral and written means across all levels of employees and management including public speaking and presentation skills.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations.
• Proficiency in the use of computers and software specific to position, including spreadsheets and Google Suite.
• Demonstrates integrity and deals effectively, fairly and in a timely fashion with all stakeholders.
• Ability to establish workflows, manage multiple projects across divisions and meet necessary deadlines.

Compliance with all state, federal, and accreditation standards/requirement, as well as all MATC policies and procedures.

Required Education & Experience: Bachelor's degree in Data Science, Statistics, Computer Science, or related field and seven (7) years of related work experience with three (3) years of supervisory experience or one (1) year of staff supervision combined with an Emerging Leaders equivalency.

Preferred Education & Experience: Master's degree in Data Science, Statistics, Computer Science, or related field and four (4) years of experience with a minimum of three (3) years of supervisory experience.

Supervisory Responsibilities

Delegation of Work:

Supervision Given:

Core Competencies:

This position is full-time and supports Institutional Research department.

Interview As part of the interview process, selected candidates will complete an in-person panel interview and a virtual meet and greet.

Application Materials: Please submit a resume and cover letter.

Salary: Salary is listed to the midpoint of the salary range and is based on the 2024/2025 rates and are determined by years of experience credit and internal salary equity.

EEO/AA Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer operating under an Affirmative Action Plan. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email jobs@matc.edu. Women, veterans, and minorities are encouraged to apply.