Intern, Agency Operations

Encova Insurance
401(k)
United States, West Virginia, Charleston
Feb 19, 2025
While the ideal candidate will work a hybrid schedule out of our Charleston, WV office, we will also consider candidates who can work remote that reside in any of our listed payroll states. This intern role will report to the Director, Agency Operations. This is a full-time summer internship for the 2025 summer and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. Must be currently enrolled and have completed at least 60 credit hours with an accredited college or university. Pay = $18 per hour Encova Insurance has again been recognized as a RISE Elite Top 50 internship program, making this our fifth year in a row! Rising Insurance Star Executives (RISE) is the voice of young professionals who are looking for ways to share their innovative ideas and spread a new message about who the insurance industry is. As an intern at Encova Insurance you will be part of a dynamic, results-driven team and learn to manage real world situations alongside Encova associates. Our successful internship program attracts students from across our region and our diverse opportunities ensure that our interns are provided with a wide range of learning possibilities! Are you a Referral? If you know a current Encova Insurance associate and would like to apply as a referral, please encourage them to submit your referral information before you submit your application. You will receive an email with a direct URL link to the Job Posting of interest. Applying through this URL link will create your referral relationship for our Talent Acquisition Team. Unique residence requirements are listed in each job posting, please review closely for details. Encova is only able to employ associates who reside and work within specific U.S. states. Our current policies are based on the laws in states in which we are registered for payroll. Our current footprint includes: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, Wisconsin. The Agency Operations Intern plays a key role in supporting the day-to-day activities of the Agency Operations Department. This position will work closely with the agency operations team to assist with various tasks that involve contract reviews, marketing data collection, and trend analysis. This internship will provide valuable insights into the workings of the insurance industry while developing your skills in business operations, data analysis, and market research. This is a full-time summer internship and will require someone who can work at least 40 hours per week. Start and end dates will be based on availability and business need. ESSENTIAL FUNCTIONS: Assist with reviewing and analyzing contracts and agreements related to agency partnerships. Ensure that all documentation complies with company policies and regulatory requirements. Gather and organize demographic marketing data from our agency partners.. This includes but is not limited to agency size, carrier ranking, mix of business and other standards for tracking purpose. Analyze collected data to identify emerging trends and patterns to assist business teams with managing agency relationships. Provide insights and recommendations to improve operational strategies and enhance agency performance. Assist in preparing detailed reports on contract status and marketing data for senior management review. Provide general administrative support to the Agency Operations team, including maintaining filing systems, preparing presentations, and scheduling meetings. Work closely with cross-functional teams, including analytics, underwriting, and business development, to ensure alignment and enhance agency operations. KNOWLEDGE, SKILLS AND ABILITIES: Must be currently enrolled. Preference may be given to those pursuing a degree in Business Administration, Finance, Marketing, Economics, or a related field. Must have completed at least 60 credit hours with an accredited college or university. Strong analytical skills with the ability to interpret data and identify trends. Excellent written and verbal communication skills. Detail-oriented with a focus on accuracy. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Experience with data analysis tools is a plus. Ability to work independently and as part of a team. A proactive attitude and eagerness to learn in a fast-paced environment. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons. Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating and financially rewarding opportunities. Join us to discover a work experience where your diverse ideas will be met with enthusiasm - where you can learn and grow to your fullest potential. What you can expect from us Join our family of industry leaders, and let us reward you with a competitive salary, bonus and benefits package that includes but is not limited to: a 401(k), wellness programs, bonus incentive plans and flexible schedules, with an early close of the office every Friday. Additionally, Encova aspires to be an outstanding corporate citizen in all the markets we serve; we encourage and support associate participation in community initiatives through our foundations. Encova Insurance is an EOE/E-Verify employer.